TM Insight adds new digital and ecommerce capability

Consultancy firm TM Insight has appointed three former executives from Global Fashion Group, Zalora and Adidas, to lead its new ecommerce and digital division.

This new venture for TM Insight comes off the back of rapid global acceleration in ecommerce and client demand for digital expertise following the COVID-19 pandemic.

Nicole Scherholz Cipolla and Jan Becker will join TM Insight as executive directors of ecommerce, based in Australia.

Scherholz Cipolla was most recently group senior strategy director at Global Fashion Group, the parent company of The Iconic, and chief commercial officer at Zalora Philippines.

Becker is the former director of brand marketing and consumer strategy at Zalora and vice president of marketing at Central Group Online, part of Thailand’s largest retail conglomerate. He previously led the brand strategy department at Zalando.

Finally, Mitch Bittermann will join as executive vice president of ecommerce for TM Insight Asia, based in Singapore. He was most recently director of ecommerce Southeast Asia at Adidas, where he set up the front and backend strategy for Adidas’ and marketplaces ventures across the region.

Jan Becker is one of three new executive leading the ecommerce offering.

Together the three will lead TM Insight’s eCommerce and digital offering across the Asia-Pacific region, working with TM Insight’s broader supply chain and property consulting business to provide businesses an end-to-end service offering in their retail and supply chain transformations.

Becker said of the appointments: “Nicole, Mitch and I have built and scaled major ecommerce and omnichannel businesses across Europe and Southeast Asia. We understand best practice and now, as part of TM Insight, we can assist clients with their holistic strategy, commercial offering, digital merchandising and marketing, right through to their supply chain and fulfilment solutions.”

The new digital and ecommerce team will join TM Insight’s current core work in designing and delivering major supply chain transformations for the likes of Coles, Hugo Boss, Uniqlo, Kathmandu, Asahi and more.

Travis Erridge, CEO of TM Insight added: “Our clients have experienced an incredible acceleration in ecommerce growth, with global online retail expected to reach up to US $10 trillion by 2023. With this growth, ecommerce is now a crucial component in a retailer’s business strategy that defines their supply chain and property solutions.”


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