‘Unacceptable and completely out of step with our company values’: Optus CEO responds to ACCC lawsuit
The interim CEO of Optus has responded to the ACCC’s decision to take action over what he deems “inappropriate retail sales practices, including involving vulnerable customers.”
The ACCC announced on Thursday morning is has commenced Federal Court proceedings against Optus, alleging the telco engaged in “unconscionable conduct” by selling goods and services to hundreds of consumers “that they often did not want or need, and in some cases then pursuing consumers for debts resulting from these sales”.
