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Opinion | Features
Q&A with Adshel's Rob Atkinson
Online trading is the next big thing says Rob Atkinson in a piece that first appeared in Encore. Who is the most powerful person in Australian media and why?
Harold Mitchell because of his influence and the footprint he has left. He’s built a huge brand in Mitchells, offloaded it into Aegis, Aegis has obviously done extremely well to be then sold on to Dentsu. So if you think about it, he is very much a father figure of the industry.
Making it overseas
Is the best way of being successful in Australia not be here at all? In a feature that first appeared in Encore, Lee Zachariah speaks to Aussies making it big abroad.I always wanted to work in New York,” says Julian Cole. “I thought it was the number one place to work in advertising; a lot of the best campaigns were coming out of there. So I moved over and was lucky enough to have a couple of interviews in the first couple of weeks.”
Cole’s story is indicative of the somewhat contentious idea that the best way to be successful in Australia is to not be in Australia any more.
Got a book in you?
From journos to ad execs and PRs, these days everyone seems to have a book in them. But what does it take to get published and will you actually make any money? In a feature that first appeared in Encore, Brooke Hemphill finds out.Attention wannabe authors. Forget big fat advance cheques and living off royalties. The reality of having a book published today is another story altogether. There are only two reasons you should even consider sitting down at your computer to bash out a manuscript – passion or profile.
Savage counsel
In an article that first appeared in Encore, Chris Savage tackles your career and agency dilemmas in his weekly advice column.Hi Chris,
My clients seem to be demanding more and more from us. At the same time, it seems many of the younger people in our industry simply don’t have the client servicing skills my generation grew up with. How do we instill in our executives some of the good old-fashioned behaviours that would keep a client happy and loyal?
Fake it til' you make it... as an ad agency receptionist
From dressing the part to playing the gatekeeper, Leo Burnett Sydney’s Susie Henry tells us how to make it as the face of adland in a piece that first appeared in Encore.What does a receptionist in an ad agency actually do?
Well, there’s the frantic every-day, all-day stuff of deliveries, courier bookings, doing expenses for directors – always challenging – plus arranging all the travel. But one of my main jobs is counselling the account service people. I also keep up with all sports information to discuss with our sports-loving clients – because who wants to be bored while they’re waiting? And I know how they like their coffee. You need to know everyone – from accounting to HR. I’m also the go-to for all catering and sending flowers.
Whose views skew the news? Media chiefs ready to vote out Labor, while reporters lean left
Most journalists lean left-of-centre, says Folker Hanusch of the University of the Sunshine Coast, in a post first published on The Conversation.Most Australian journalists describe themselves as left-wing, yet amongst those who wield the real power in the country’s newsrooms, the Coalition holds a winning lead.
But while the media’s political leanings will no doubt be debated in the lead-up to September’s federal election, our study has also found other largely unscrutinised biases remain – particularly whose views disproportionately shape the news.
It's time for a new New Wave in the film world
Government funding bodies are lazy and decadent, says industry veteran Michael Thornhill but in a piece that first appeared in Encore, Ed Gibbs begs to differ.I vividly remember the time I first saw Animal Kingdom, David Michod’s breathtaking labour-of-love feature debut. The press screening was half empty, despite the film winning the Grand Jury Prize at Sundance just months earlier, in 2010. Yet its superb performances, stylistic flourishes and overall polish left me speechless. Could this really be a feature debut, an Australian one at that, I wondered, almost out loud? It seemed too good to be true.
Going cold turkey on an agency addiction
Life is sweet for freelance writer Max Kitchen, but in a feature that first appeared in Encore, he admits his struggle against returning to the agency fold.I’ve never taken heroin. But I suspect if I had, the temptation to try it again would not be too dissimilar to the lure of returning to agency life.
Can sport save Ten?
First there was the Grand Prix. Next came the reported $500m bid for cricket rights, then Ten secured the 2014 winter Olympics. So, can sport save the ailing network? In a feature that first appeared in Encore, Nic Christensen investigates.The television sports rights bidding process is a bit like a game of poker.
Check, fold or bet. Those were the options for the Ten Network last week when it had to finalise its bid for the cricket rights.
Andy Lark: good for the marketing of marketing
I can still remember the first story I wrote about Andy Lark, when it emerged that he was to be the new chief marketing officer of CommBank.
It was immediately clear that Australia was about to meet an interesting marketer, one who blogged and tweeted and thanks to his time at Dell in the US was digitally savvy. Even two years ago, that was a big deal. The fact that he also had a stint in public relations gave him an absolutely intriguing background before he even arrived.
Storming the media barricades - advice for young journalists
This week Mumbrella’s Nic Christensen, who began his career four years ago, gave the keynote address to would-be journalists at the Media, Entertainment & Arts Alliance’s Student Day. This is an edited version of his speech.Good afternoon, I can remember distinctly the last time I was in this room.
It was 2009 and I was sitting where you are. I’d come to this event, a friend and myself — from memory we sat up the back — and I can remember at the time wondering if I’d ever get a job as a journalist.
It was only four years ago and then as now getting a job was ultra competitive but I’m not sure there was quite as much media ‘doom and gloom’ as there is now…
Paywalls will help fund campaigning journalism
In this guest post, News Limited’s group editorial director Campbell Reid responds to the views of ninemsn’s Hal Crawford that the company’s push into metered paywalls is about data rather than dollars.Hal Crawford is both right and wrong in his article which argued that our digital subscription plans are all about the data.
Fake it 'til you make it... as a features editor
Cosmo’s Kate Leaver tells us how to bluff it in her job in a feature that first appeared in Encore.What do you do, as a features editor?
Really, play with words and ideas all day. At any one time, we’re working across three issues of the mag – getting one on its way to the printers, pooling all the words together for another, and planning the issue after that. It’s busy but it’s a pretty magnificent process.
Savage counsel - JFDI
Hi Chris,I run a medium-sized agency that is doing pretty well. As the leader, I am finding my workload just seems to go up and up. I am struggling to stay motivated and particularly to tackle the bigger and tougher challenges I have to face every day. How do I keep up the energy when there just seems so much to do? How do you do it?
Productive, successful executives are those able to consistently tackle difficult and big challenges. It’s a constant struggle for me so I know how you feel. How do the successful leaders do it?
Q&A with Brett Clegg
Brett Clegg, group director – business media, Fairfax Media, in a Q&A that first appeared in Encore, on the journo who refuses to work with him – his wife.Who is the most powerful person in Australian media and why?
Hard to go past Rupert Murdoch. He controls the single largest and most diverse portfolio and is intent on leveraging its scale (and, of course, influence). He’s an innovator and his will to win is obvious to all.
Westpac forced to remove ‘banana’ video following backlash
Westpac has been forced to remove an animated video on its website comparing its interest rate rise to the cost of bananas.
A spokeswoman for the bank said: “Following the feedback we have received today we have removed the video from our customer information site on the rate change.”
The video was originally created for staff to help understand the changes in the economic environment as a consequence of the global financial crisis.
Westpac then made the decision to send the video out in an email to customers on Monday. It followed the bank’s move to lift its standard variable mortgage rate by 45 basis points last week – nearly double the Reserve Bank’s 25-basis-point increase earlier that same day.
The voice over in the video tells the story of when a storm damaged crops, diminishing the supply of bananas, the price of the fruit went up which in turn meant that the cost of a banana smoothie had to go up by 50 cents.
“Our staff found it very useful in the last few months to understand the complex issue of funding and some of them asked to share it with some of their customers who had been asking similar questions. Again the feedback we received was that it helped with their understanding,” the spokeswoman said.
But the video has been criticised for being “condescending”, with Prime Minster Kevin Rudd also weighing in on the issue, telling ABC Radio in Townsville “I think Westpac should have a long hard look at itself”.
The video was developed by a digital supplier which the bank has declined to name.
Westpac’s ad agency The Campaign Palace was not involved in the process.
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Comments
9 Dec 09
2:49 pm
Did the banana council object to its product being linked to ammoral, greedy organisations who feel they have a right to continue an unrealistic upward trend in profits at the expense of their most vulnerable customers?
9 Dec 09
2:51 pm
Well that makes Westpac look even more stupid now. Take the video off your own website, sure, but it’s already out there in the wild. You can’t pretend it didn’t happen.
9 Dec 09
2:53 pm
Come on, own up, who produced the vid??
Scary that Westpac’s (a bank you can trust, right?) staff need a video like that to understand how the business they work for makes money…
9 Dec 09
3:02 pm
It doesn’t matter who produced it. Westpac made the decision to release it, therefore endorsing the content.
The maker of the video’s only crime is feeling a bit frustrated with joe average failing to grasp matters at hand, and expressing that frustration unprofessionally, by producing a condescending children’s video.
It’s a FAR worse act to then make it public, applying that same attitude to one’s customers.
9 Dec 09
3:42 pm
“Well that makes Westpac look even more stupid now. Take the video off your own website, sure, but it’s already out there in the wild. You can’t pretend it didn’t happen.”
@Stilgherrian,
Not sure how you got to that statement, considering nowhere in the statement did they say anything past “we have removed the video from our customer information site on the rate change”. Nothing in the above statement seems to give the impression that they are under the illusion the video completely disappears now…
9 Dec 09
3:50 pm
Kerry J – it’s certainly been a high profile year for bananas …perhaps the banana council should shift focus & demand industry royalties for “lending” their brand to such high profile campaigns
9 Dec 09
3:50 pm
@Matt Burgess: I only meant that removing it from their own website won’t prevent people seeing it. Indeed, it’ll help spread it faster. Streisand Effect, it’s called.
9 Dec 09
3:53 pm
@Stilgherrian,
Agreed on the fact that people will still see it, and undoubtedly it’s going to spread. But even though I’m in no way a Westpac supporter in all this, just took issue with the “Well that makes Westpac look even more stupid now” statement… I mean, really, they could hardly *not* take it down, could they?
9 Dec 09
3:58 pm
Matt & Stilgherrian … get a room
9 Dec 09
3:59 pm
@Matt Burgess: Mayhaps. Still, another and far bolder approach would be to leave it there and do a Kraft. Ask for better metaphors than bananas. Except for the slight problem that the extra interest rate rise seems to be about as popular as syphilis.
9 Dec 09
4:01 pm
I didn’t realise that Westpac outsourced their CRM work to the lovely Grade 4 kids at South Sydney high
9 Dec 09
6:06 pm
Oh Tim! Just saw your comment on Seven News. “Tim Fellowes – marketing expert”
tee hee.
10 Dec 09
9:40 am
Bananas belong to everyone – they’re not a brand. They’re you and me.
10 Dec 09
12:30 pm
Has anyone seen the original video they’ve attempted to rip off?
http://vimeo.com/3261363
Good find by http://twitter.com/sammi77
PS I don’t really care about the vid, are they still over raising their rates?
10 Dec 09
5:38 pm
“Our staff found it very useful in the last few months to understand the complex issue of funding…” Shit and they are looking after my money. HELP.
10 Dec 09
6:05 pm
Damage done. The scab is still there and the blood still oozes out into the world.
They’d have been better off leaving it there, admitting they cocked up bad, read the need wrong, sending a bunch of Coffs Harbour’s finest to every customer who got nailed first hand with this trash along with a next month at old rates promo, and moving on.
That advice was free, Gail. Any further though will be at my normal hourly rate.
11 Dec 09
5:41 am
Ha this is such a joke. They were in Circa in St Kilda the other night for a $35,000 Christmas party.
11 Dec 09
1:02 pm
Someone (people claiming it is John Safran, but I’m not so sure) has reworked the original Westpac vid – perhaps a little closer to the truth http://www.youtube.com/watch?v=EDL6vFtj-gE
11 Dec 09
1:30 pm
Thanks, Andrew – that was worth a separate posintg of its own.
Cheers,
Tim – Mumbrella
11 Dec 09
4:55 pm
“some of them asked to share it with some of their customers ” -> So now it was really the pleb level westpac staff’s idea to release an abstract kiddie’s view of the banking system to the public hey? of course it was, and im sure you’ll make them pay, like your customers do. – and the greedy bankers and senior management wash their hands of it. Horrible. Just horrible.
15 Dec 09
8:56 pm
The marketing and production company who conceived the AD, Sydney based Spinifex Group, as also ducking for cover. Not great for them at all!
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