Mumbrella to host free discussion on the rules of authentic behaviour in brands

authenticity (1)Mumbrella is to host a free event for readers, examining the topical issue of authentic behaviour in brands.

The discussion, sponsored by Getty Images, takes place in Sydney on Wednesday November 11.

Brand authenticity – and the pitfalls of failing to treat consumers with respect – has recently been a topical issue. Earlier this month a heavily scripted conversation on Twitter between Westpac and Airbnb Australia became a target of derision on social media and traditional media, with the Sydney Morning Herald turning it into an opportunity to poke fun at the bank’s wealthy new boss.

Rebecca Swift

Swift: Global insights

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