Founding partner iiNet to stop selling Fetch TV

One of FetchTV’s founding members iiNet has announced it will stop selling the IPTV service, days after its acquisition by rival broadband provider TPG was approved.



In a surprise move iiNet announced on its website today it would no longer sell the IPTV service with Fetch CEO Scott Lorson telling Mumbrella: “iiNet was our foundation partner who we launched with in 2011 and we have built up a very happy and engaged customer base. In terms of the go-forward for new and existing customers we need to refer all questions to the new owner.”

FetchTV would not comment on the nature of its contract with iiNet but it is thought that the ISP would be contractually obliged to continue servicing existing customers of the IPTV service – which offers consumers a video recorder and dozens of subscription channels and video streaming products such as Netflix and pay per view movies.

The service is the main challenger to Foxtel and Telstra’s newly announced IPTV streaming service Telstra TV. It continues to have Optus and Dodo as ISP partners.

Fetch TV's Scott Lorson

Fetch TV’s Scott Lorson

“From the Fetch TV perspective we are on a wonderful run,” said Lorson. “We are profitable, debt free and experiencing record growth with nearly 95 per cent of our growth currently coming from other partners.”

It is thought that TPG decision may be a negotiating tactic ahead of an attempt to renegotiate the contract with Fetch TV.

The manner of the iiNet announcement was uncharacteristic with the ISP normally being known for being quite open and transparent about such product decisions in communications with customers, with the move to simply remove the product more in line with TPG’s management approach.

Lorson would not be drawn whether it might be a deliberate strategy by TPG which is currently conducting due diligence on iiNet.

FetchTV is owned by one of Asia’s leading pay TV providers, Astro All Asia Networks and in its last update to market noted it now had 275,000 subscribers.

Nic Christensen 


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