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CUSTOMER SUCCESS MANAGER – DIGITAL MARKETING | $100K – $120K

Our client provides a unique product offering that improves the effectiveness of an organisations Digital Marketing.

The Customer Success manager will be looking after two of their large eCommerce clients and taking ownership of these. The account manager will be managing the technical and operational aspects of these relationships from implementation to planning, launch, ongoing support and success measurement.

What you will do…
Understand and document client business needs, challenges, goals, and strategies
Manage implementations, including technical integrations and campaign set-up
Provide regular check in with clients to assess their ongoing needs
Provide virtual and onsite training sessions and ongoing strategic consultation
Provide hands-on support to optimize program based on ever evolving needs
Create professional reports that share business intelligence and campaign results

What you will bring…
3+ years hands on campaign experience in performance marketing, across Google Adwords, programmatic/display and Facebook Advertising (campaign strategy, management and optimisation)
Experience in analysing and presenting diverse sets of campaign data with experience in Google Analytics or other analytics software
Client Account Management Experience
Highly proficient in relationship management, public speaking and excellent presentation skills
Working knowledge of tracking pixels (implementation, optimization, troubleshooting)
Understanding of digital marketing measurement ecosystems (analytics, CRM, DMP, etc.)

What you will receive

paid ‘Volunteer Days’ to give back to the community
up to $100,000 package dependent on experience
Monthly social and wellness events
Flexible work arrangements
Annual three-day company trip
Generous discount on company offerings

Surry Hills 2110

S2M Digital

Interested?

To learn more please reach out to Natalia.Sawran@s2m.com.au

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