The foolproof guide to not spamming your valued customers and/or the general populace
This week saw another big Australian company fined for spamming its own customers.
Outdoor Supacentre was fined $300,000 for sending over 80,000 spam texts to people who hadn’t given permission to be harangued with crazy camping deals.
After sending five ‘compliance alerts’, (read: warning shots), the Australian Communications and Media Authority slapped them with the fine.
…and it’s only going to get worse with AI driven automation.
Brands need to think more deeply about this.