Maintaining closeness with consumers amid social distancing will mean changing your media mix

Social distancing is necessary. Self-isolation and quarantining are common. And working from home is the new normal. McCann’s Emma Black and George Groves analyse the performance of various media channels over the past month to illustrate where ad dollars are working hardest during this crisis.

Over the past few days, we have been gauging the role of paid media and its ability to support brands to connect with consumers in the middle of COVID-19.

Consumers are, and will continue to, spend more time inside. And, accordingly, the way consumers interact with media channels will change, adapting to these different lifestyles.

Brands considering the reduction, or removal, of all paid media during this period of uncertainty should look back at 2008’s global financial crisis. A heavy-handed approach to scaling down activity only resulted in long-term damage for brands.

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