-
Opinion
The keyboard warrior of Twitter
In this guest post, NBN staffer Scott Rhodie writes an unofficial, personal view on his experience with a hostile Twitter critic.Last night I had a strange incident. While on Twitter I noticed someone saying that Australia’s NBN is already outdated. I wrote a small note back explaining they were incorrect.
And their response? The lovely gentleman (whose Twitter profile says: ‘Father of 5 kids, Loving Grandfather of 10 Grandchildren,and 2 Great Granddaughters. love to give heaps to Pollies and Poofters’) said to me: “Go and lick Gillards C*** out U commie Prick”
What's in a name?
In this guest post, Moensie Rossier wonders about the power of names for brands and marketers.
Brands have been having a bit of fun with names lately, not to mention a fair bit of success. Interbrand just named a headhunting firm Cloak & Dagger. And ‘Share a Coke’ showed how much power there is in a name.
The Coke campaign effectively short-circuited the usual mechanics of communication. It undoubtedly stroked people’s egos. But, I believe, its success stems from the fact that it directly and automatically affected people’s behaviour, rather than doing so indirectly by shaping attitudes.
Best ads from Super Bowl 2012
The Super Bowl is all done and a team from North America won. But as well as some sort of sporting event, it’s the world’s biggest advertising showcase. See the best of them right here… and please tell us what you think.
How to debunk media myths
In this post, UWS’s Ullrich Ecker, John Cook and Stephen Lewandowsky argue that cognitive science can help PRs form strategies in managing media misreporting.
A growing cohort of commentators has bemoaned the descent of contemporary political “debate” into a largely fact-free zone.
How about simply focusing on what consumers want?
In this guest post, Peter Mountford argues that brands should think more about what is really going on for consumers
Who here is hoping their favourite brand of toilet paper is going to be organizing a flash mob on their way home from work today?
What the Optus web copyright victory means
In this analysis first published on The Conversation, RMIT’s Marita Shelly examines the implications of Telstra’s defeat over the online rights to the AFL broadcast deal
This week’s Federal Court ruling that Optus customers are able to view sporting matches minutes after they are streamed live without breaching copyright is a landmark decision that alters our understanding of copyright law, and has significant implications for the AFL’s broadcasting rights deal.
Does Gina Rinehart’s bite of a chunk of Fairfax make her an oligarch?
In an article that first appeared in The Conversation, Mark Rolfe wonders whether the mining magnate’s move could turn Fairfax into something resembling America’s Fox network.
Australia’s richest person Gina Rinehart has moved to increase her stake in Fairfax Media, owner of The Age, Sydney Morning Herald and a number of radio stations. Rinehart has already shown her desire to play a role in public life, campaigning against former Prime Minister Kevin Rudd’s aborted mining tax. She has also demonstrated a willingness to make media investments to ensure her pro-business worldview is promulgated.
What does this latest move by Rinehart mean?
Gillard's Australia Day crisis
PM Julia Gillard’s media adviser Tony Hodges has been forced to resign over the Australia Day tent embassy debacle.
It came after it emerged he had revealed opposition leader Tony Abbott’s whereabouts, leading to both politicians being rescued by police in ugly scenes.
Mumbrella editor Tim Burrowes and advertising practitioner Jane Caro debate the topic on Weekend Sunrise’s masters of Spin segment:
The biggest cock-up I made in business
In this guest post, Chris Savage urges agency staff to live the brand.I still shudder when I think about how incredibly stupid I was when I made the biggest stuff up of my career. And then, 18 years later, I did it again. Do not make this mistake with your clients. Ever.
Hey Groupon. Thanks for fucking up email
In this guest post, Daniel Monheit warns that group deal overload is devaluing email marketingEmail marketing used to be fabulous. Back in the heady days of 2010, brands would work hard to build up well qualified databases, upon which they’d bestow carefully crafted correspondence filled with information, offers and incentives. The recipients, of course would be delighted: “Oh look! An email! From one of my favourite brands! And it’s 40 cents off at Woolies this week!”.
The staggering sway of Harold Mitchell
The Power Index today names Aegis Media chairman Harold Mitchell as the most powerful person in Melbourne. Andrew Crook profiles him.
Harold Mitchell takes pride in dispensing with the niceties. When The Power Index visited his South Melbourne private office before Christmas, fresh remains were scattered all over the boardroom table.
Share a Coke with… the moronic masses
The most-read story on Mumbrella last year, with not far off 100,000 page views, was a fairly humdrum yarn about the launch of Coca-Cola’s name-on-a-bottle campaign.The headline, “Coca-Cola puts people’s names on bottles in ‘Share a Coke’ campaign”, though hated by any self-respecting sub-editor, was loved by Google. And in rushed what can be politely described as the public.
Assumptions kill creativity
In this guest post, Gual Barwell disagrees that the sales success of the Old Spice social media campaign was overstated.Yesterday’s post from Cathie McGinn suggested the Old Spice campaign failed to connect with consumers. Based on the facts and figures, I disagree.
What Old Spice and Wieden + Kennedy has done and done phenomenally well is to create a franchise.
The SMH's readers (are wrong) editor
We are now about five months into the reign of Australia’s first readers’ editor. And I don’t think it is working.
It struck me at the time of Judy Prisk’s appointment to the Sydney Morning Herald that the fact that her boss was editor-in-chief Peter Fray was not going to be ideal if she was going to be the independent voice of the reader.
The emperor's new fragrance: Old Spice’s campaign failure
In this guest post, Cathie McGinn slays a sacred cow of 21st century marketing – the highly awarded Old Spice campaign.One of the biggest myths of recent times (by which I mean a story of great heroism and triumph we’d all like to believe but deep down know to be untrue) is the Old Spice social media campaign. It’s been much lauded and awarded as an example of outstanding content, a creative and collaborative way of connecting with consumers and driving a record increase in sales.
How to bring a brand to its knees on YouTube
Welcome to today’s instalment of How Social Media Can Kill Your Brand. Today’s case study? Domino’s. Enjoy.
“Marketers are getting an instant lesson in the dangers of an online world where just about anyone with a video camera and a grudge can bring a company to its knees with lightning speed.”
Update: And here’s the YouTube response from the president of Domino’s USA. Pretty good. (Hat tip: Lucio Ribeiro):
Dr Mumbo
Latest Comments
- Craig on The keyboard warrior of Twitter
- Craig on ABCs: FHM loses 50% of circulation in one of biggest magazine sales drops in media history
- DBPurkis on Durex uses giant cock to target gay community
- Logic on ABCs: FHM loses 50% of circulation in one of biggest magazine sales drops in media history
- It-must-be-true-it's-on-the-internet on ABCs: FHM loses 50% of circulation in one of biggest magazine sales drops in media history
- Col on Air NZ casts Aussies who don’t like New Zealand in reality series
- Ann on Newspaper ABCs: SMH drops 12%, rival accuses Fairfax of “abandoning” print
- Ann on Fairfax first to move on releasing detailed data on app usage – slow start for The Age and The SMH
Latest Jobs- Digital Online Copy Writter and content producer - North Shore
- Digital Creative Director - Sydney
- Senior Account Executive - Pyrmont
- Social Media Manager - Leading Creative/Digital Agency - Sydney
- Digital Project Manager - Melbourne
- FREELANCE Senior digital producer - 3/4 weeks - Sydney
- Digital Project Manager - Melbourne
- Marketing Manager – Optus - North Ryde, Sydney
- Film Services Coordinator - South Yarra VIC
- Marketing Specialist - Sydney
F.Y.I.
- Adstream announces digital portfolio and asset management system
- M&C Saatchi acquires Bang PR
- Nissan to enter V8 Supercar Championships
- Fantastic Furniture goes mobile
- The Playroom launches transmedia division, makes hires
- Media Monitors Group rebrands as Sentia Media
- Circus announces second round of speakers
- Prada to launch new phone in Australia in April
Most Discussed
- Marketers told: Watch the briefs 22-year-olds at your media agencies are sending on your behalf
With 85 comments - Hey Groupon. Thanks for fucking up email
With 75 comments - Jenny Craig cancels Kyle & Jackie O sponsorship: 'We badly misjudged public perception of Sandilands'
With 68 comments - Boating industry calls agency pitch for pro-bono work
With 65 comments - Australian Ethical: we don't invest in guns, tobacco or pollution
With 46 comments - The biggest cock-up I made in business
With 45 comments - The emperor's new fragrance: Old Spice’s campaign failure
With 42 comments - GetUp! launches attack ad on Tony Abbott boat people policy
With 41 comments
- Marketers told: Watch the briefs 22-year-olds at your media agencies are sending on your behalf



Comments
16 Apr 09
8:13 pm
There’s some dumb people in this world lemme tell ya.
Domino’s response is up http://www.youtube.com/watch?v=7l6AJ49xNSQ. They’ve also created a corporate account on twitter less than a day ago under @dpzinfo.
Interesting times…
16 Apr 09
10:51 pm
“bring a company to its knees with lightning speed”
C’mon, lets not go overboard … if their sales plummet over the next 3 months then we can start throwing around the drama.
Some restraint is needed Again – this isn’t new. horror stories around fast food have spread like wildfire for years. Remember the story of the battered rat in the KFC burger, or the Burger King where someone wiped their ass with a bun etc.
17 Apr 09
1:12 pm
ben, don’t remember seeing anything in the past like this, with several not just one film, …. and the response form the brand suggests they’re a little worried.
either way, whether sales die in the ass (scuse pun) or nothing happens, it’ll be an insight into the ‘inlfuence’, or not, of social media…
17 Apr 09
1:24 pm
I don’t get why this President is not delivering his address to camera? Strikes me as a strange approach.
17 Apr 09
1:24 pm
If only the Domino’s president had of actually looked at the camera – they lost that ’1-to-1 connection’ that adds to sincerity . Maybe the prompt cards should have been under the camera!
17 Apr 09
1:25 pm
jinx LaurenMC!
17 Apr 09
1:59 pm
Ben is correct. I doubt the chain has been brought to its knees. Let’s leave sensationalism to Crikey or the Smellograph.
Why did the CEO need cue cards? Surely if he felt that strongly then these messages could have been delivered down-the-barrel without too much rehearsal?
17 Apr 09
4:29 pm
I’ve just written a piece on some steps Dominos should take to fix the problem, here: http://thefrant.com/2009/04/dominos-going-to-fall/
In summary:
1. Stop the rot
2. Apologise (properly)
3. Open up
4. Improve
17 Apr 09
8:00 pm
I have seen the video, and the responses from Dominos on youtube, but it didn’t change my opinion at all. I ordered a Dominos pizza tonight without thinking twice.
Maybe it isnt such a big deal?
17 Apr 09
10:35 pm
I honestly don’t believe this will impact too negatively on Dominos from a sales standpoint. Everyones heard horror stories of fast food employees being scumbags.
18 Apr 09
7:40 am
Any nasty side efffects this morning, Nick?
19 Apr 09
10:16 am
Any opportunity for a brand to talk beyond its superficial retail offers and predictable claims and show its real substance and belief is a great opportunity. This could have been great for Dominos if the brand came out with substance, passion and belief. However to show some over scripted, predictable corporate response merely portrayed fear and panic. Everyone knows this sort of prank goes on all the time. How many times have you seen jokes about grumpy chefs dealing with a complaint about badly cooked food. they rub it on the ground, spit on it and send it back.
This is nothing new and won’t turn patrons off overnight. the reaction of the brand however will.
This was the time to put the character and personality of this brand into the real conversations of thousands. Bad miss dominos!