Community guidelines

This policy was last updated in February, 2020. For further context please see: Announcing Mumbrella’s new comment moderation policy

Mumbrella comment moderation policy

We welcome our readers’ contributions, and we read them all. However, we are selective in what we choose to publish.

The key question our moderators address is whether a particular comment adds to the conversation.

Our threshold for publishing a comment is that reading it is worth the time of our audience.

Well articulated, passionately argued opinions are welcome.

We have a relevance threshold – whether a comment addresses an issue from an industry perspective.

For the most part, comments from a non-industry perspective – for instance, fan comments regarding a particular TV or radio show – will not be published.

We also have a quality threshold – whether a comment is well expressed, decently spelled and underpinned with clear grammar. Comments with multiple typos to the extent that clarity is lost, or excessive capitalisation will not be chosen for publication.

Comments which use abusive language or personally attack individuals will not be published.

Comments employing hate speech, including homophobic, sexist, racist or otherwise bigotted language will not be published.

We reserve the right to stop posting comments on a particular discussion when a point being made has become repetitive, or where we judge that the cumulative effect of multiple comments is becoming too excessive for those involved in the topic under discussion.

However, this does not mean that comments need to be mindlessly positive. Those that argue a serious point about an industry issue – particularly where offering a viewpoint on how to do better – will be welcomed.

Comments offering a perspective informed by experience are particularly welcome.

As a publisher, Mumbrella is bound by Australian media law. This includes liability for defamation. As a result, we are unable to publish unverified claims which are not backed by facts.

We allow anonymous comments. However, we encourage commenters to adopt a regular pseudonym so that readers can recognise contributions from a consistent voice. Comments from those using a regular pseudonym are more likely to be published.

Comments from people who choose to share their professional details such as name and job title are also more likely to be published.

Where we believe that somebody is commenting in bad faith – for instance, where we notice that multiple comments are coming in quick succession from the same IP address to give the impression of a multitude of voices – we reserve the right to call out that behaviour.

Mumbrella’s moderators are human and we make mistakes. If you spot a published comment which you believe is not in keeping with our comment moderation policy, please email us at to request that we review the comment.


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