ACCC creates defective ad to educate customers about rights

The Australian Competition and Consumer Commission has created an ad filled with production errors, to educate customers about how to exercise their rights about defective products.

Put together by 3rdSpace, the ad sees an ACCC spokesperson explaining the rights in a piece to camera. But the piece to camera isn’t exactly perfect, with cameramen visible through glass windows, the presenter’s head being cut off whilst speaking and a microphone boom appearing in shot. She becomes increasingly frustrated as the ad progresses.

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