It’s bananas – Woolworths’ thoughtless PR debacle

Messing with people’s bananas can have significant long-term consequences and Woolworths, normally one of Australia’s strongest PR and marketing machines should have known better. Nick Albrow explores where the supermarket giant went wrong.

Shoppers are remarkably sensitive to changes to their fruit. Indeed, the myth that the European Union banned British supermarkets from selling straight bananas has been put forward as an explanation for Brexit.

So perhaps Woolworths, usually one of Australia’s strongest PR and marketing machines, could have better envisaged, and responded to, the backlash when one of its Queensland stores used plastic to pre-pack its bananas (despite the fact, as one online commenter pointed out, ‘they come already pre-packaged by nature’).

Pre-packaged bananas fail the pub test Source: Reddit

The issue, first posted on Reddit, quickly went viral, fuelled by increasingly antagonistic sentiment towards food packaging and plastic more broadly. Remember, it was only in July last year that Woolworths committed to phasing out single-use plastic bags in 12 months.

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