Facebook safety and terrorism exec rejects claims users are turning away from the service

Facebook’s head of global policy management, Monika Bickert, has rejected suggestions people are turning off the service due to bad behaviour by both the social media’s users and its leadership, expressing optimism about social media’s role in society.

Bickert, the leader of Facebook’s global team overseeing what types of content can be shared on Facebook, was in Sydney as part of a global tour to explain the service’s moderation policies and their development.

Facebook’s Bickert: “I think overwhelmingly this tool can be used for good”