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Opinion
Was Vega a flop or just ahead of its time?
It was a sad day for DMG Radio yesterday when it was forced to hammer the final nail in the coffin of its baby boomer Vega stations.
I remember writing about the launch of Sydney and Melbourne stations back in August 2005. It has now become a sad irony that the radio network was named after the brightest star in the constellation Lyra. Read more »
Thinking caps and boxing gloves
So how much is a new idea worth?
I ask that because last night it came up in conversation with a member of the digerati when I asked him if he was going to next Wednesday’s Battle Of Big Thinking. Read more »
What sex on the beach has in common with foolish tweeting
Remember the woman who was arrested for having sex on the beach in Dubai and nearly went to prison? I used to work with her.
And I think the experience she went though has more in common with the pitfalls of social media than may be immediately obvious. Read more »
The ABC’s Australian Story – brought to you by Head & Shoulders
The screengrab below may not look like much, but it shows the historic moment that a TVC first ran next to ABC content. Head & Shoulders had the honour of advertising next to the flagship Australian Story. Read more »
A “Visionary” in Press release Writing (with random Capital letters)
Some days I get a couple of hundred emails, many of them press releases. Fair to say, not all are necessarily tailored for Mumbrella’s readers. This is one of them from today, with its own unique punctuation, language and grammar left as presented. Can anyone help me out with a translation? Read more »
20:20 foresight
“The cancer of television audience erosion cannot be cured by the morphine shot that digital television provides. The cure for media companies is an engaged and well-funded multiplatform digital strategy.”
PR fakes, doorstep interviews, smoking gun emails and current affairs shows
Wednesday night saw an interesting PR story appear on both Nine’s A Current Affair and Seven’s Today Tonight.
PR man Jothy Hughes was caught hiring actresses to pretend to be angry divorcees selling their jewellery, for an item about a cash-for-gold company. Read more »
In case you haven’t noticed, CommBank is starting to nail its digital marketing
I’ve been impressed with Commonwealth Bank’s gradual efforts over the last year or more to ramp up its digital marketing. Read more »
Kmart’s Anzac Day backflip was good PR in action
While I’ve no idea what went on behind the scenes, it looks to me like Kmart’s rapid backflip regarding opening on Anzac Day is a classic of good crisis PR. Read more »
The ABC is not for sale
“The vigorous pursuit of commercial agendas by some of our media rivals is allowing the facts to be sidelined in pursuit of a good story. There is a concerted attempt to portray the ABC’s role in the media as solely that of a niche provider – participating only in sections of the market not served by the commercial sector.”
What’s the point of papers printing corrections if they don’t own up to the mistake?
There is a dark journalistic art known as the correction.
It may appear to readers as an example of transparency on the part of the newspaper when those short paragraphs pop up clarifying some apparently minor matter. It’s not. Read more »
Merrick’s time may be up
Last week’s ratings saw a slump for Nova’s new breakfast show featuring Merrick Watts with Scott Dooley and Ricki-Lee Coulter compared to the previous Merrick & Rosso and Kate Ritchie version. In this guest posting, Simon Corbett argues that it’s time for Merrick to call it a day.
There is a wonderful line spoken by Morgan Freeman in the movie ‘Million Dollar Baby’ when he talks of the end of his boxing career “Everybody’s got a particular number of fights in them – nobody tells you what that number is.” Read more »
Google’s next move: free sites and domains for businesses
Most weeks, Google makes an incremental move that seems, in retrospect, obvious. Read more »
Spending the minister’s money
“Four staff members managed to book into the same four-day public relations event and, reportedly, a great time was had by all.”
Ever wondered who has the time to go to conferences? Ministerial staff
Outdoor makes an impact (beware of the drop)
It’s not every morning you start the day by handing over your mobile phone, taking off your watch, strapping on a hard hat and striding out into the wind on a narrow gantry above a terrifying drop.
So it made something of a change to be on top of Glebe Island Silos in Sydney in the name of outdoor advertising. Read more »
A triumphant night of Masterchef coverage at Telegraph Towers
Sydney’s Daily Telegraph appeared to be inhabiting something of parallel universe last night – one that was not occupied by more than 4m TV-watching Australians.
But nonetheless, after the biggest TV audience of the year watched Julie win the first Masterchef Australia, the Tele rushed to announce that Poh had won.
“It was a case of third time lucky for the Adelaide artist who initially didn’t make it past the first audition,” burbled The Tele.
And apparently, Poh “returned one last time to claim victory over mother-of-three Julie Goodwin”.
Rather intriguingly, the story even contained delighted quotes from Poh in which she revealed that she described “was stunned by the verdict but happy to embrace it”.
Apparently Poh told the Tele that her experience of winning was “surreal”.
Not half as surreal as reading the website was was for the Tele’s readers.
Well. Done. Everyone.
(Hat-tip for this image @neerav)
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In today’s Mumbo Report from Studio 33:
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Latest News
- Cougar Town continues to fall, while Thursday sees weak ratings all round
- News Ltd promotes Hannah to group GM role
- Mumbrella Podcast: Adobe's marketing chief Lewnes talks social media; PR flack gets busted; ads on the ABC's YouTube channel
- BOQ review ad account weeks after launch of new brand campaign
- The Advertiser in major multimedia push to cover state election campaign
- Toohey Extra Dry unveils part music video, part TV ad
- MCM Media appoints sales head Tindale to grow online video streaming
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- Andrew F on What’s in a name?
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- Don Rocin on Mumbrella Podcast: Adobe’s marketing chief Lewnes talks social media; PR flack gets busted; ads on the ABC’s YouTube channel
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Other News
Ikon shows strongest growth in Nielsen report
B&T
Would you associate your brand with Chatroulette?
AdAge.com
Nine boss fury at NRL support for Seven show
Sunday Telegraph
RIP Andrew Jaffe, the man who saved the Clios
New York Times
Seven pushes on with Seinfeld dud
Sydney Morning Herald
2GB sales boss latest in booze incident
Daily Telegraph
New marketing agency launches for film industry
Encore magazine
Media minister and the billionnaire mogul
news.com.au
Most Discussed
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With 50 comments - PR fakes, doorstep interviews, smoking gun emails and current affairs shows
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Comments
20 Jul 09
10:01 am
and then there was the herald sun, jumping the gun last week, announcing chris getting booted off a half hour before it actually aired:
http://twitpic.com/aix0x
at least *they* got it right…
20 Jul 09
10:04 am
Huh..I can see them announcing the wrong winner early. But the quotes? Wow… must be some heads rolling at Tele towers this morning..
By the way, did anyone else notice the dress the female host (you know, the boring one that repeats everyone else’s statements) was wearing? More of a corset…
20 Jul 09
10:14 am
Wow – I can’t believe they stuck the quotes in too. It is one thing having multiple stories ready to roll, but surely you would leave the quotes blank until they actually said something.
Do they really think the reader is that thick? That is poor….
20 Jul 09
10:49 am
Channel 10 obviously provided the outlets with quotes for either scenario so they could have both articles complete and ready to go.
Either that or they are statements she made in a different context – they dont actually comment on winning. If that is the case thats poor form from the Tele.
20 Jul 09
10:55 am
And the “traditional Media” are concerned that Blogs and social media are proliferating poor journalism in terms of content accuracy?
20 Jul 09
11:33 am
That’s hilarious
20 Jul 09
1:57 pm
I was a little surprised when i saw the DT story about 15 mins after MCA finished last night. I was a bit more surprised to see Poh’s quotes, and even more surprised to see Julie’s congratulatory message to Poh.
Then I saved the page and sent it to Media Watch before DT took the story down and replaced it with an amended story (with the same posting time of 8.57pm).
20 Jul 09
1:58 pm
Gold
20 Jul 09
2:01 pm
The news that a media outlet writes two stories covering two possible scenarios is nothing earth shattering – but the fact that the story contained quotes from a happy winner and gracious runner-up is the big deal here. Where did these quotes come from? A Channel 10 press release? From the contestants themselves? (“Just pretend you won – how do you feel?”) or were they just made up by the Tele?
Where ever they came from, this is a huge eye-opener on how our media outlets “create” the news.
We might only be talking about a television show in this instance, but if this is how “real” news is gathered, then the Tele has some very serious questions to answer.
20 Jul 09
2:02 pm
Hi Rhys,
As per Louise’s email. I am keen to explore what job opportunities are available at the moment. Are you be around to catch up for a coffee and chat in the near future.
Thanks
John
20 Jul 09
2:03 pm
I see a Mediawatch opener coming up.
20 Jul 09
2:19 pm
Classic – a few heads will be rolling.
20 Jul 09
2:20 pm
Hmm John, think you may be commenting in the wrong window there buddy.
20 Jul 09
2:34 pm
Why are people surprised that the Daily Telegraph journo’s are reporting inaccurate news stories? Don’t they do it on a daily basis
20 Jul 09
2:44 pm
@AC – Yes they do, but this is the first time we have proof!
20 Jul 09
2:53 pm
Hi, this is Kathy Lipari, Online Editor for The Daily Telegraph.
The story was posted due to a technical error. It was up for less than ten minutes. There was good reason why two stories with two outcomes existed in the first place. As with every reality show where the winner is kept secret, news organisations need to prepare themselves for either eventuality. And so on Friday we interviewed both Poh and Julie who were asked to answer as if they had won and as if the other had won. This is where the quotes came from – we did not make them up. We have apologised for the error.
20 Jul 09
3:00 pm
Thanks Kathy, appreciate the response.
20 Jul 09
3:08 pm
Much respect to Kathy Lipari for the response from The Daily Telegraph.
Good to see a straightforward answer.
20 Jul 09
3:24 pm
Kathy, I appreciate that there was a production error but that doesn’t make what the Telegraph did any less palatable. You still had a journalist sit down with contestants and conduct a pretend interview with all parties in on the deception. The quotes were not genuine, and they still aren’t genuine even now that the show has aired.
I fear that this represents the tip of the iceberg as far as news gathering in this country is concerned – not just at the Tele, but all news outlets. The fact that a television program can orchestrate such a charade and there being NOT ONE media outlet questioning the arrangement is of great concern to the Australian public.
If this is what you are willing to do for Channel Ten, what are you prepared to do for governments and other corporations? Do commercial arrangements dictate the way news is reported? These are the big questions that your little “production error” asks and is something that the media consuming public really need answered.
20 Jul 09
3:31 pm
If this was what Hartigan was talking about “original content” (http://mumbrella.com.au/news-l.....ginal-7294) then I would prefer the less-than-original content that non-news websites serve
Go online newspapers!
20 Jul 09
3:56 pm
Agree with Simon and Sully. Kudos to Kathy for the response from the Daily Telegraph.
20 Jul 09
3:56 pm
I love reading blogs but when i want the truth i look to the traditional media for accuracy. I think its a huge mistake to try for the exclusive or the to be first with the story at the expense of accuracy.
I understand Kathy’s position and the pressures that the larger organizations are under to try and deliver the news faster than the blogs but surely thier reputation for accuracy is more important. Disappointing.
20 Jul 09
4:13 pm
Yeah, thanks Kathy.
Masterchef contestants will no doubt be well trained in how to extrapolate on how they would have felt/would be feeling, if X was going to happen.
After all, throughout this entire show they’ve had to describe how they felt at certain points *in the present tense*, so it can be cut in and used to build suspense.
20 Jul 09
4:43 pm
I’m with Adam Paull on this one – it’s refreshing to hear an honest response from Kathy at the DT, but it still doesn’t excuse the fictional story masquerading as real news. There was NO need for the story to include quotes from the winner if no genuine quotes were available. A standby story could have been written declaring the winner, with quotes cited as “when interviewed before the finale, Poh said…”
This story was a blatant lie. What else does the Telegraph lie about?
20 Jul 09
5:36 pm
Kathy the article was up for more than an hour and more importantly it was posted approximately ten minutes BEFORE Masterchef finished. It ruined my viewing but then confused me when Julie was announced as the winner on tv. I was elated but it was too late the masterchef finale had already been spoiled for me.
20 Jul 09
5:51 pm
The Daily Telegraph – never wrong for too long either!
20 Jul 09
6:19 pm
So two articles were written one which was a pretend article and one which was correct but at the time they didn’t know which was correct. This doesn’t really sound like journalism to me. Why didn’t channel 10 just embargo the result and have the interviews in the late afternoon a few hours before the broadcast?
21 Jul 09
10:50 am
The story was up for a lot longer than ten minutes though. It says it was posted at 8:57, yet I posted a link to it on my Twitter account at 10:25pm saying how suprised I was that it was still up.
And the excuse that they need to be prepared for either outcome is a bit ridiculous – why not just wait until there is an actual outcome and write a story then?
Dodgy from the Tele and Channel 10
21 Jul 09
11:33 am
Hi Caitlin,
Now you come to mention it, you’re right about the story being up much longer than the ten minutes being claimed. If you look at the iPhone screen grab above, that was at 9.42pm.
To give the Tele editorial team their due, it may have been that they attempted to take it down after ten minutes, but it stayed cached for longer. Can any technical experts tell me if that’s plausible?
Cheers,
Tim – Mumbrella
21 Jul 09
2:52 pm
Hi to Kathy and other readers – this story not be allowed to go quietly, there it a lot at stake for us readers and indeed the entire Australian public here.
Firstly, this statement: “The story was posted due to a technical error. It was up for less than ten minutes. ” The (recorded) evidence suggests otherwise. Why make this mess worse?
2. You have an automated Content Management System (CMS), which can be overridden. When the Poh story was taken down, it was not immediately replaced with the Julie story, it was a ‘file not found’ (for quite some further time). Surely this is time for an apology (or don’t you think we are watching?) Well by this stage thousands were, it was post-Masterchef entertainment.
3. As several people above have pointed out, when the ‘correct’ story went up the time was not changed. This is the sort of thing a child might try on (on a bad day).
4. The quotes. For goodness,sake, what has happened to the rules of journalism? I agree with Andrew Yoole and Billy C, the story should have been written properly and then embargoed. Your CMS has a clock.
5. 100% agree with Adam Paull on this and all his comments: “I fear that this represents the tip of the iceberg as far as news gathering in this country is concerned – not just at the Tele, but all news outlets. The fact that a television program can orchestrate such a charade and there being NOT ONE media outlet questioning the arrangement is of great concern to the Australian public.” As you say, Adam, they have no doubt done this before, but this is the first time they’ve been caught with their pants as far down as they can fall.
6. Has anyone seen a NewsCorp publication reporting not only the error but apologising for this lapse of ethics? (Not saying they haven’t but I have not seen one.)
7. How can they suggest that they wish to charge for online content – indeed, paid content is the be the saviour of the news industry! – when these are the dishes we are served? I for one am not prepared to pay for such stories and practices, and I doubt many others would either.
I’d rather choke on the cholesterol and fat-laden chocolate dessert, personally.
PS to Tim – most CMSs have a ‘clear site cache’ button. This would remove a deleted story immediately from the Tele’s servers – it could get stored in some smaller caches en route for a while, but very unlikely in larger ones that refresh very regularly, and almost certainly not for 2 hours. It also does not explain the intervening ‘file not found’ period. However someone from an ISP might be able to add more to this.
21 Jul 09
3:15 pm
hilarious
21 Jul 09
3:33 pm
Robyn, you’re not entirely correct regarding the caching. Major websites like the Tele’s use large caching systems based overseas, and they cannot necessarily be cleared that easily. So it’s like the story could have been removed within 10 minutes as stated, but it might still appear on the recipient’s end for quite some time.
21 Jul 09
3:39 pm
Thx for the heads up on that, Anon. Still doesn’t explain a whole heap of other things though, especially the ethical questions. (or why it went up before the program finished). Cheers.
21 Jul 09
3:39 pm
Hi Robyn,
Just on point number 6: The next day’s Tele did mention the error.
Cheers,
Tim – Mumbrella
21 Jul 09
5:04 pm
It was a disappointing episode of Media Watch last night which only gave the stuff-up a passing smirk. They missed a golden opportunity to dig deeply into the mechanics of the media – it’s rare that we see proof of their shenanigans, so to dismiss it with a wry smile and then spend so much time on yet another “PR survey” story (a topic they’ve been beating to death this year) was a let down.
This is not just a about a silly little publishing mistake about a frivolous TV show, there are much bigger questions here – questions that really need answering.
21 Jul 09
5:14 pm
Hi Adam,
Although it fell quite well for Media Watch’s Monday episode in terms of topicality, they appear to mostly have the show locked down by the end of a Friday, so I suspect that they didn’t have time to do much more with it.
Cheers,
Tim – Mumbrella
21 Jul 09
5:17 pm
I assume media watch had some regional North Queensland local paper editor that made a typo or paraphrased a press release they needed to focus on for the 10 mins.
21 Jul 09
5:39 pm
Locking a show down three days before it’s recorded?? How very old media!
I knew it would be a bit of a stretch (I’m long time ago ex-ex-ex-TV person) but to blow it off as a cheeky “gotcha” without mentioning the fake interview was a dropped-ball in my opinion.
I agree with Mr Littlemore above – MW has spent far too much time picking over fairly trivial matters this year. Daryl & Ozzie used to do it so much better in the original “Media Watch”! (If you’re under 30, ask your parents…)
22 Jul 09
11:44 am
Do you people whinge about syndication, claiming it’s fraudulent, too?
I fail to see how ethical concerns are breached when you’re dealing with a situation where there is only ONE provider of information (Fremantle/Ten) and they strictly control that flow – including, from what I’ve heard, a lot of NDAs and associated cloak-and-dagger. I’ve no love for the Tele, but this is an easy mistake to make – if anything, the posting on the web is the failure, not the process of writing the stories. Had it been in the hardcopy version, there’d have been more strict subbing at work – if the Tele is anything like the SMH, there just ain’t that level of care given to online posting.
23 Jul 09
9:13 am
Which just goes to prove the existence of a parallel universe – one inhabited by people (like me) who (somewhat naively no doubt) work on the assumption that if newspapers/the media don’t quite report the truth, then they still make some attempt to seek it out, and what would appear to be a significant proportion of the media (and probably their mutually-dependent bedfellows, politicians).
Don’t you guys/gals ever wonder why most of you have lost our respect? Why we don’t buy your papers anymore? But no, it seems the end justifies the means….
You might have our eyeballs (some of the time) but you don’t have our wallets.
24 Jul 09
1:04 pm
@Luke – What if this was the Government instead of Channel Ten? What if the story was vital to the National interest? Should media outlets bow to every demand of those “controlling” the news? Should news be manipulated like this in the first place?
These are the big questions that need answering.
In this case the story was just a TV show, but it demonstrates how media in this country, and therefore us as well, are being manipulated.
Another consideration here is credibility. When you start an interview by telling your subject to pretend they’re in a certain situation, you lose all credibility – and you don’t sell papers without it.
24 Jul 09
2:26 pm
i guess that’s an issue.. they aren’t exactly selling papers
anyway.. as you were.
24 Jul 09
2:32 pm
I’m not sure that’s true Great Strategy.
24 Jul 09
3:38 pm
I recall leaving a Waratahs game 3-4 years ago before Del was busted and being handed my free copy of the Tele with a back page story including the line “Del was spotted in a Paddington bar after the game deep in conversation with blah blah blah….”. This was about 3 minutes after the final whistle!
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