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Opinion | Features
Disclosure in Social Media: How transparent should bloggers be?
In this guest post, blogger and digital creative Laura McWhinnie argues for more disclosure in the bloggersphere.
The bloggersphere has always been a bit like the Wild West. Bloggers could post about products to their heart’s content without having to disclose their relationship with the brand. This meant that consumers had no idea who was behind the marketing messages influencing their purchasing decisions. But in 2009 that all changed
Liars, cheats and thieves
Is our industry full of cheats and liars or do people of honour who stand by their word still exist in business? In an article that first appeared in Encore, Cameron Boon investigates. The recent court case involving Paul Fishlock suing his former employer The Campaign Palace brought into focus more than just the struggle of one man. It highlighted that there are some in adland whose word cannot always be relied upon.
Q&A with Adshel's Rob Atkinson
Online trading is the next big thing says Rob Atkinson in a piece that first appeared in Encore. Who is the most powerful person in Australian media and why?
Harold Mitchell because of his influence and the footprint he has left. He’s built a huge brand in Mitchells, offloaded it into Aegis, Aegis has obviously done extremely well to be then sold on to Dentsu. So if you think about it, he is very much a father figure of the industry.
Making it overseas
Is the best way of being successful in Australia not be here at all? In a feature that first appeared in Encore, Lee Zachariah speaks to Aussies making it big abroad.I always wanted to work in New York,” says Julian Cole. “I thought it was the number one place to work in advertising; a lot of the best campaigns were coming out of there. So I moved over and was lucky enough to have a couple of interviews in the first couple of weeks.”
Cole’s story is indicative of the somewhat contentious idea that the best way to be successful in Australia is to not be in Australia any more.
Got a book in you?
From journos to ad execs and PRs, these days everyone seems to have a book in them. But what does it take to get published and will you actually make any money? In a feature that first appeared in Encore, Brooke Hemphill finds out.Attention wannabe authors. Forget big fat advance cheques and living off royalties. The reality of having a book published today is another story altogether. There are only two reasons you should even consider sitting down at your computer to bash out a manuscript – passion or profile.
Savage counsel
In an article that first appeared in Encore, Chris Savage tackles your career and agency dilemmas in his weekly advice column.Hi Chris,
My clients seem to be demanding more and more from us. At the same time, it seems many of the younger people in our industry simply don’t have the client servicing skills my generation grew up with. How do we instill in our executives some of the good old-fashioned behaviours that would keep a client happy and loyal?
Fake it til' you make it... as an ad agency receptionist
From dressing the part to playing the gatekeeper, Leo Burnett Sydney’s Susie Henry tells us how to make it as the face of adland in a piece that first appeared in Encore.What does a receptionist in an ad agency actually do?
Well, there’s the frantic every-day, all-day stuff of deliveries, courier bookings, doing expenses for directors – always challenging – plus arranging all the travel. But one of my main jobs is counselling the account service people. I also keep up with all sports information to discuss with our sports-loving clients – because who wants to be bored while they’re waiting? And I know how they like their coffee. You need to know everyone – from accounting to HR. I’m also the go-to for all catering and sending flowers.
Whose views skew the news? Media chiefs ready to vote out Labor, while reporters lean left
Most journalists lean left-of-centre, says Folker Hanusch of the University of the Sunshine Coast, in a post first published on The Conversation.Most Australian journalists describe themselves as left-wing, yet amongst those who wield the real power in the country’s newsrooms, the Coalition holds a winning lead.
But while the media’s political leanings will no doubt be debated in the lead-up to September’s federal election, our study has also found other largely unscrutinised biases remain – particularly whose views disproportionately shape the news.
It's time for a new New Wave in the film world
Government funding bodies are lazy and decadent, says industry veteran Michael Thornhill but in a piece that first appeared in Encore, Ed Gibbs begs to differ.I vividly remember the time I first saw Animal Kingdom, David Michod’s breathtaking labour-of-love feature debut. The press screening was half empty, despite the film winning the Grand Jury Prize at Sundance just months earlier, in 2010. Yet its superb performances, stylistic flourishes and overall polish left me speechless. Could this really be a feature debut, an Australian one at that, I wondered, almost out loud? It seemed too good to be true.
Going cold turkey on an agency addiction
Life is sweet for freelance writer Max Kitchen, but in a feature that first appeared in Encore, he admits his struggle against returning to the agency fold.I’ve never taken heroin. But I suspect if I had, the temptation to try it again would not be too dissimilar to the lure of returning to agency life.
Can sport save Ten?
First there was the Grand Prix. Next came the reported $500m bid for cricket rights, then Ten secured the 2014 winter Olympics. So, can sport save the ailing network? In a feature that first appeared in Encore, Nic Christensen investigates.The television sports rights bidding process is a bit like a game of poker.
Check, fold or bet. Those were the options for the Ten Network last week when it had to finalise its bid for the cricket rights.
Andy Lark: good for the marketing of marketing
I can still remember the first story I wrote about Andy Lark, when it emerged that he was to be the new chief marketing officer of CommBank.
It was immediately clear that Australia was about to meet an interesting marketer, one who blogged and tweeted and thanks to his time at Dell in the US was digitally savvy. Even two years ago, that was a big deal. The fact that he also had a stint in public relations gave him an absolutely intriguing background before he even arrived.
Storming the media barricades - advice for young journalists
This week Mumbrella’s Nic Christensen, who began his career four years ago, gave the keynote address to would-be journalists at the Media, Entertainment & Arts Alliance’s Student Day. This is an edited version of his speech.Good afternoon, I can remember distinctly the last time I was in this room.
It was 2009 and I was sitting where you are. I’d come to this event, a friend and myself — from memory we sat up the back — and I can remember at the time wondering if I’d ever get a job as a journalist.
It was only four years ago and then as now getting a job was ultra competitive but I’m not sure there was quite as much media ‘doom and gloom’ as there is now…
Paywalls will help fund campaigning journalism
In this guest post, News Limited’s group editorial director Campbell Reid responds to the views of ninemsn’s Hal Crawford that the company’s push into metered paywalls is about data rather than dollars.Hal Crawford is both right and wrong in his article which argued that our digital subscription plans are all about the data.
Fake it 'til you make it... as a features editor
Cosmo’s Kate Leaver tells us how to bluff it in her job in a feature that first appeared in Encore.What do you do, as a features editor?
Really, play with words and ideas all day. At any one time, we’re working across three issues of the mag – getting one on its way to the printers, pooling all the words together for another, and planning the issue after that. It’s busy but it’s a pretty magnificent process.
Qantas reveals new I Still Call Australia Home ad
The weekend saw the updated version of Qantas’ celebrated I Still Call Australia Home ad unveiled in a special show on Seven.
The two minute version of the ad – created by Singleton Ogilvy & Mather - opens with a young Aboriginal boy before the rest of the tune switches to the English version of the Peter Allen tune.
There is also a 90s and two 60s cuts of the ad on the Qantas YouTube channel.
Meanwhile, Qantas chief Alan Joyce has revealed plans for Qantas’ marketing in the coming months today in The Australian.
Comments
23 Aug 09
8:50 pm
It’s a nice gesture to use an indigenous kid to kick off the ad, but it’s mis-representative of the way things are in Australia. I’d love to hear the Aboriginal community’s reaction to this ad. I’ve always been so impressed by the way New Zealand is proud of its indigenous roots, and baffled at why Australia is the opposite. Sure, there are plenty of people that are interested in it, but it is never a selling point for the tourism authorities here, as far as I can tell – it’s all about beaches and weird wildlife. When I was in Vietnam, and told people I live in Australia, all they said was “ahh, kangaroo”. In India, all they did was reel off the cricket team. Not one of them said “aboriginals”. So I guess this is a roundabout way of saying the ad sits a bit uncomfortably with me.
23 Aug 09
9:26 pm
It is a weird strategy to say the least: a confusion of playing the ‘domestic card’ and re-enforcing Qantas’s Australian-ness, when Qantas’s business need is to fill overseas flights (including all those Business Class seats which are allegedly increasingly empty).
To give Qantas credit, where credit is due, there has always been a strong Aboriginal theme through its branding, but to hang its new campaign on extending the emotional heart-strings pull isn’t going to work – plus the extended version TV ads will only increase marketing costs.
Qantas needs to focus on price where it is being totally outgunned by Etihad, Singapore Airlines – and other potential new entrants to its markets, and not on extending a reminder that it is the ‘home brand’ to fly internationally.
23 Aug 09
9:26 pm
But what does it get them? Something to address the widespread and growing hatred of the brand would be more to the point. Their new planes look years away still and everyone hates having to board the duds they have now. These days a plane shouldn’t be allowed to take off without decent seat back entertainmnet. I had one of theose screens far away on the roof jobs last time I was forced to fly with them. The ad will just remind people that “not crashing yet” is the only string Qantas has left to their bow.
24 Aug 09
8:57 am
I agree with the all of the above – it didn’t seem the time to continue the same campaign, it seemed very much the time for a new approach.
24 Aug 09
9:44 am
One of the best things about the campaign is continuity.
Too often when a brand falters, the immediate action is to change what was a relatively successful advertising direction. I think that the mass market will appreciate the changes and react positively. Although it lacks some of the pace of the original, it shows a some evolution.
The real success of the brand in the next few years will be in addressing the issues of service and price in the face of toughening competition. Being able to see the ad in the seat-back entertainment being top of the list for most frequent travellers.
24 Aug 09
10:29 am
I’m a fan of Qantas and continuity of campaigns as referred to by Sully, but I question the value of continuing this campaign in the same form now. Qantas customers want Qantas to change. So, whilst there might be a whole lot of new stuff going on at Qantas that we’re not aware of, all this says to me is that nothing’s changed. There’ll always be room for the Choir commercial, but what Qantas Frequent Flyers want is a dynamic airline flying towards the future not one that seems bedded in the past.
24 Aug 09
11:07 am
Gee they can’t win can they … if they don’t use an Aboriginal they would get blasted for it, and they use one with the same result! I think the little boy is amazing and incredibly talented. My bet is that the Aboriginal community would be proud of him and his talent! Why can’t we stop seeing this a ‘token’ gesture and start embracing the diversity and applaud it. I, for one, love it!
24 Aug 09
11:20 am
There should be more debate around “is the big, expensive brand TVC still an essential part of the marketing mix”. Many would argue it’s not. QF research may prove otherwise (at least to justify the production cost which must be close to $1m).
We can watch these beautifully shot TVCs and we don’t mind listening to those marvelous children’s voices. But does it all matter when too often their services are delayed/cancelled, prices are not competitive, jobs are cut, etc.
The media environment has changed so dramatically that advertisers need to reassess how they go about building/maintaining their brand image when it is taking such a battering in the ‘delivery’ of the good or service. The success – or failure – of these TVCs must ultimately be judged in context with other tactics QF uses to address the serious fall in brand equity thay appear have suffered over the past 10 years.
24 Aug 09
12:39 pm
It is too long and too weird. They have over-tried, and destroyed it. What lanquage is the kid singing in? I actually know the answer, but who else would? What country would know? And how many aussies would even know? 1 out of 5 stars. And it gets the one ebcause it;s Qantas, but just barely.
24 Aug 09
1:17 pm
Great production values, but so far from the mark! It’s as if Qantas really no longer understands what its customers want and how people perceive the brand… This ad might be tourist eye-candy, but how many of these places do their planes actually fly to? More importantly, customers want – as previous comments above state – newer, better planes, improved cabin crew staff attitudes (just fly VBlue, Emirates, Singapore, even Air NZ and spot the difference), planes that actually depart on time and arrive on time, edible food (or none at all; it doesn’t really matter)…. This ad doesn’t give one compelling reason to fly Qantas except to infer “hey we know we’re a crap airline right now but we don’t mean to be so please support us because we’re Australian….” Sorry, but I agree with JeffD – 1 out of 5. A waste of $1m+!
24 Aug 09
1:58 pm
Too try hard O&M, too try hard! Awful…
24 Aug 09
2:01 pm
Hey # 8 – TIm Nicholas – if they ad only cost $1 million, they got a bargain – it would have cost weight more than that I reckon.
All the aerial photography, helicopter hire etc would have been expensive and transporting the crew and equipment to remote locations ain’t cheap.
I reckon it would be much closer to $2 million or more (and that’s assuming they don’t count the cost of the flights as I assume Qantas provides them).
Hell I have done much simpler ads that cost $1million (OK the song cost $300K so make that $700) for a 3 day shoot in 6 different suburban locations in one city.
24 Aug 09
2:04 pm
In response to Toby Forage,
The reason why us white Kiwi’s are proud of our indigenous roots is because they are a lot bigger then us.. have you not seen how big Ma’a Nonu’s thighs are? I like the ad – stirring and emotive and i’m sure will work well in the international market. The Kiwi’s know that Air NZ could be better because we see and hear the problems with the airline, much as you do in Australia. I agree with Tim, the days of the big TVC’s are seriously numbered and Qantas should be looking at more targeted approach to consumers rather then a lot of media wastage we’re seeing from throwing a 30/60 second ad up on traditional TV and hoping the right people are going to be sitting at home to see it. The problem with Qantas and a lot of brands at the moment if you showed them in their true light it would make for a pretty poor ad – you can’t bullsh*t the consumers anymore, they know what’s going on so good luck to them and Singo’s – if they are willing to spend the money i’m sure STW will spend it for them!!
24 Aug 09
3:26 pm
I hated it – the song/music wasn’t mixed very well, and the aboriginal voice at the start was confusing at best…
I like the older ads much more than this one.
24 Aug 09
3:38 pm
Agree with #14 – this ad doesn’t seem to have the same impact as the earlier ones.
It’s nice to be inclusive with the aboriginal lad, but it would have been nice if he could have starred in one of the more moving and emotional ads..
24 Aug 09
3:47 pm
Why? Of all the fashion choices, of all the capable and talented designers in Australia, why does Qantas dress the kids up a waiters?
Sean
24 Aug 09
4:09 pm
it still brings tears to my eyes, despite what everyone says
although, i admit, it does a better job for australia tourism than it does for qantas
compare this with where the bloody hell are you…
24 Aug 09
8:54 pm
This is one of the most prominent and mainstream featuring of an Australian language I can think of. That alone is worth applauding. I don’t agree that it’s tokenistic- ads use tokens and icons by definition. Ending with the Australian language is an impressive move.
25 Aug 09
12:07 pm
I have to say I liked the ad, flagrantly expensive and gratuitous as it is!
I’m with the guys on the continuity of the theming, it reinforces the brand but the visuals still bring a new freshness. The aboriginal child opening the ad is well placed, it is inclusive and not discriminatory. This isn’t New Zealand, Australia will never acheive the synonymous relationship with the country and indigenous culture as the later it’s addressed by a country, the more challenges you face, so brands shouldn’t be criticised for trying.
Though I’m from abroad living here a couple of years, I actually felt the advert gives the impression of inclusiveness, as if it’s saying ‘no matter where you’re from, you’re here in Australia now and this is your home’ as well as the other way around for Aussie expats, a nice touch whether intended or not.
Now if only I was one of the directors of the media buying agency…!
25 Aug 09
12:33 pm
Having travelled on Qantas a couple of times this week, the campaign certainly deserves a hat-tip for the level of integration.
As I walked along the airbridge to my plane (that’s a word I learned this morning when ours didn’t turn up), there was a string of posters featuring the actors from the ad, each with a different line from the song.
The inflight TV featured the making-of-the-ad programme that went out on Seven at the weekend,
And of course, at both ends, the airports werre dominated by the outdoor component.
Very efficiently done.
Cheers,
Tim – Mumbrella
25 Aug 09
1:44 pm
This should be our National Anthem.
25 Aug 09
2:42 pm
I believe the term for this is ‘jumping on the “sorry” bandwagon’
25 Aug 09
9:27 pm
I love seeing the indigenous boy as the central character.
I love seeing the cultural diversity in the kids chosen.
When we honour our heritage and present a better reflection of our multicultural society, I feel even more proud to be an Australian.
I love the power of music & visual images to unite and inspire.
Congratulations!
25 Aug 09
10:40 pm
i have to agree with john wang it was great seeing the indigenous boy starting off the song he has a great voice and like seeing different cultural in the children chosen .proud to be australian
well done
26 Aug 09
10:51 am
A small tug on the heartstrings of everyday Oztraylians using kids. They’ll love it. Will it mean they fly Qantas more? No, they’ll still pick the cheapest carrier.
It really feels like this is just a tarted up version of a 10 or 15 year old ad.
26 Aug 09
10:55 am
I flew from Melbourne on Monday and saw the ad on washed out screens with a broken headset. Last week I watched 20 minutes of in flight news before I realised the tape was three days old.
26 Aug 09
4:11 pm
Is it a good Qantas ad? Maybe.
Would this be a good “Tourism Australia” ad? Definitely.
I loved that ad. Not only does the commercial demonstrate Australia’s diverse culture, it finally recognises the significance of the indigenous culture on the Australian way of life.
27 Aug 09
5:19 pm
What a load of rubbish and what a waste of money.
Why do we need the so called “diverse culture “in ad’s for our National airline ?
27 Aug 09
11:06 pm
ur a load of rubbish chris… why be rude for??
ur question is- why do we need a diverse culture in ad’s for our national airline?
they could turn around and say why are you on my land!!
ii think its a good thing that they are starting to get reconised and it took a long time….the person who made this add should be proud…
1 Sep 09
9:36 pm
If Qantas were genuine about reconciliation and wanted to prove to Australians that this wasn’t just exploiting ancient language and culture, then they would stop flying to ‘ayer’s rock’ and start flying to uluru. the name of the place IS NOT Ayer’s rock so there is no need to put it in brackets. The people who do not know that the place is called uluru should not be going because they are probably the ignorant people who climb the rock against the wishes of the local community.
2 Sep 09
9:32 pm
i actually do like the add, but yes agree ‘who will know what language’ they should of put it up on the add to let ppl know what language alot of ppl could think its a different language when in fact its one of australias first owners language there are alot of indigenous ppl that dont know their language & would of been great for those to know if it is there language on the add… i do know as my partner is a kaurna teacher ‘which is south australian aboriginal language’. But i totally agree with te last comment about ulluru.
13 Sep 09
11:29 am
I love the lyrics of the song – it makes me feel so very proud to be an Australian and to be living in the best and safest countries of the world, however, it certainly doesn’t make me want to fly Qantas. Up until recent years I have always flown Qantas (thinking they were the safest and the best) until I branched out and found other airlines have far better food, far better inflight entertainment and certainly far friendlier and more professional airline stewards.
I think Qantas would be far better served by spending more money in training their staff to be fun, friendly and to look like they enjoy their jobs rather than thinking they are on some catwalk strutting their stuff while they hand out second rate meals – and watch out anyone that asks for something that isn’t on their trolley – you are black marked for the rest of the trip.
I am pleased they used an aboriginal boy in their advertising as I believe the aboriginal culture needs to be promoted so much more throughout the world – however, have the boy at the end or the middle of the advert so that at the beginning people understand what he is singing.
Like it or not, Australia is a mult-cultural nation and I think Qantas have tried in their advertising campaign to embrace this and show the world that we embrace all races and everyone is welcome!
15 Sep 09
2:59 pm
Qantas – The new advertisement for our National Airline
Made by experts in extracting money by appealing to corporate executives who would rather tick off their list of cultural sensitivites than address the financial future of their company.
To me it comes across as a load of apologist nonsense designed to salve the consciences of those in denial about the state of multiculturalism in Australia with a bunch of good old fashioned sentimental platitudes.
If it brings a tear to the eye it is only because it conveys an overwhelming sense of the loss of things past, and Australia’s future deserves much better.
Is it any wonder that people from other countries only seem to know about our kangaroos?
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