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Johnnie Walker’s new ‘joy’ driven by the need to succeed as CMO reveals strategy

The global head of marketing at Diageo has revealed the thinking behind the shift in marketing for Johnnie Walker scotch, saying the brand had become too fragmented and needed to be unified.

Syl Saller, who oversees all marketing for the drinks giant, said that the premium brand needed to be seen as more progressive and aspirational, but was challenged by the pressure consumers were feeling to achieve, leading to the decision to adopt “joy” as the foundation of the brand.

Johnnie Walker is keeping its “Keep Walking” tagline first introduced in 1999 but using joy as the central theme of the campaign which is now rolling out globally.

https://www.youtube.com/watch?v=K9R9YtaoYAE&oref=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DK9R9YtaoYAE&has_verified=1

“It was rooted in the deep human truth that people of all walks of life, from all parts of the globe want progress,” said Saller.

“But it occurred to us that the world has changed a lot since 1999 and so too had people’s definition of progress.”

The research showed that people now felt more accountable for their own progress and the world around them than the previous generation, which expected the systems around them to deliver progress.

“Now people believe the individual must take control of their own progress.”

The result, she said, was individuals now feel pressure to succeed and that social media and even brands exhorting people to be successful amplified that pressure.

“In our constant push for what’s coming next we miss out on the enjoyment of the progress we are making.”

The result of the finding was to refocus the the brand on the joy of the journey and creating things.

The new campaign has also been designed to be reworked to suit local markets, helping the brand reduce the large number of executions it is now using.

She said across the board Diageo was working to become more relevant to consumers.

“Our goal is to become part of culture and part of consumer conversations.”

Simon Canning

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