Newspaper Works boss challenges ‘confusing’ messages from media agencies to publishers

Mark Hollands speaking at the INMA World Congress in New York

Mark Hollands speaking at the INMA World Congress in New York

The head of Australia’s newspaper industry body has told a global forum that messages for print publishers coming out of media agencies are often “contradictory”, “confusing” and at times “disingenuous”.

Speaking on a panel at the International News Media Association (INMA) World Congress in New York, Mark Hollands, CEO of The Newspaper Works, criticised an earlier panel of global media and ad agency executives arguing advice about going direct to clients or increasing video content was impractical.

“I say this with due respect to the fact that they are buyers and sales people should always respect their buyers,” said Hollands. “But I have to say that I often find not just this panel but media agency people contradictory at times – ‘its about data’, ‘its about gut’, ‘you should do more video’ – when they know that it stretches resources that have already been stretched.”

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