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Opinion | Features
How bosses can build trust by baring themselves to staff
In this guest post, Simon Rutherford, CEO of Slingshot Media, argues that bosses should be vulnerable in front of their staff.
Winston Churchill once said: “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.”
Fake it til you make it...as a radio newsreader
In a piece that first appeared in Encore, Emily Hoskins from ARN tells us how to do her job.

What does a radio newsreader actually do?
A radio newsreader has to be switched on from the moment they sit at their desk. At the Australian Radio Network each journalist writes, researches, edits and reads their own news bulletins under tight deadlines – every 30 minutes during the breakfast shift and every hour after 9am.
Keith Reinhard on freedom to fail, winning back Maccas and how agencies can survive
In an exclusive interview in Cannes today, advertising icon Keith Reinhard, one of the founding fathers of what is now DDB Worldwide, talked to Mumbrella’s Robin Hicks about freedom from fear, his favourite ads of all time, winning back McDonald’s and why the most important thing in advertising is passion.Savage counsel - little white lies
In a piece that first featured in Encore, Chris Savage tackles your career and agency dilemmas. This week, he talks about when it’s okay to lie to clients.

Hi Chris,
I often find myself telling little white lies at work – I tell people on the phone that I don’t want to speak to I’m about to duck into meetings. I told my colleague her new haircut was great when really it wasn’t and I praised someone’s work when actually it was kind of shit. After each of these occasions, I felt pretty terrible and wonder if you could tell me how can I speak with candour in the future – for my sake and others.
How to build a culture
How important is a company’s culture and how do you ensure you are breeding a good one? Matt Smith investigates, in a piece that first appeared in Encore.When production companies Cordell Jigsaw and Zapruder’s Other Films merged early last year, bringing the staff together within the walls of the Zapruder building proved to be something of a challenge. While the two companies weren’t strangers to each other due to six months of talks and negotiations, working together on a full-time basis was a different story.
Q&A Damian Keogh
In a piece that first featured in Encore, Val Morgan CEO Damian Keogh reveals his potential alternate career.
Who is the most powerful person in Australian media and why?
I’d say Kerry Stokes, slightly ahead of Harold Mitchell and Kim Williams. He controls the entity with the largest revenue across free-to-air, online, magazines and newspapers. On pure size alone, his influence and leverage over advertisers, media agencies and consumers is unmatched. Harold is still the king in media, slightly ahead of John Steedman, but Henry Tajer and Leigh Terry are the heirs apparent. Kim Williams controls News and that’s a big base to work from.
If a violent game is okay, then so is using a violent ad to promote it
An ad for video game Dead Island Riptide was banned by the ad watchdog. James Whitehead of online entertainment publisher IGN argues that it was the wrong call.A fortnight ago, it emerged that the Ad Standards Board had banned a television commercial for the video game Dead Island: Riptide, due to its depiction of violence – specifically suicide.
Why content makers are leaving our shores
In a piece that first featured in Encore, Craig Anderson says there simply isn’t enough opportunity for content makers in Australia, especially for those making comedy.Last year I had multiple meetings with production companies in Australia and discovered that apart from the odd commercial campaign, there’s no proliferation of paying platforms for comedy. From my own experience there’s iView, which will buy content once it’s already been made (though I live in hope that it will one day be granted the financial power to commission content). I’ve also had the odd informal commission from the SMH iPad consisting of two narrative series and a comical review show. But none of these endeavours were financially viable.
Managing your management style
In an article that first appeared in Encore, Stephanie Brown says the advertising industry often leaves people ill-equipped when it comes to managing staff, especially when they’re promoted into management roles.Managing people is hard. In fact, I actually think it’s the hardest job in the world. With no disrespect intended, I often joke that if my job didn’t involve other people to manage, it would be a walk in the park. I could get about my day’s work in a nice, linear fashion, happily checking off my to-do list as I go. I’m a process-orientated person. I get a kick out of getting things done.
Why the Facebook chase is making brands treat consumers like morons
You know how we look back at quaintly patronising ads from the 1950s and wonder what on earth the advertisers were thinking?
I’ve got a feeling that in a few years time, we’ll be looking at the behaviour of big brands on Facebook the same way.
An entire generation of marketers – or at least a sizeable proportion of them – have lost their minds.
So many have become so obsessed with generating user interactions at all costs, that all thoughts about overall brand perceptions or long term marketing goals have vanished. All that counts now, is generating likes and comments at all costs.
Blog this!
Paid content, sponsored posts and brand ambassadorships – in theory, today’s blogger can be just as valuable to brands as mainstream media. But does blogger outreach actually work? In an article that first appeared in Encore, Nic Christensen investigates.“I get approaches from PR companies constantly,” says blogger and author Kerri Sackville, with more than a hint of exasperation. “I have never done a sponsored blog, on my own site, but that doesn’t stop them from asking.”
McLennan right man for job
It’s all change at troubled broadcaster Channel Ten with new directions, new executives and a brand new CEO. Managing director of Adstream Peter Miller says Hamish McLennan is the right man for the job, in an article that first appeared in Encore.I am a bit of a schmuck when it comes to movies. I love romantic comedies. My favourite is One Fine Day with Michelle Pfeiffer and George Clooney.
Q&A with Richard Herring
In a piece that first appeared in Encore, CEO of APN Outdoor Richard Herring talks media.Who is the most powerful person in Australian media and why?
I don’t know if there is one person in particular. The fragmentation of traditional media and new entrants has made it a more level playing field with regards to major influencers. As was demonstrated with the recent media reform recommendations, together, the broader media community still has a very influential and powerful voice.
What one medium could you not live without?
Outdoor – clean, entertaining, evocative and informative.
Q&A with screenwriter Craig Pearce
Craig Pearce, screenwriter for The Great Gatsby, spoke to Encore about working with Baz and writing for 3D.

How did you get into script writing?
I always loved stories and acting and dressing up and being anything but myself and I never realised that was not something other people did. After leaving high school, I did a three year acting course at NIDA but always thought I would one day write. Baz was a good friend and he had a theatre company. He wanted to extend a 20 minute version of Strictly Ballroom. We got it to 45 minutes then he was approached by producers to turn it into a feature film. I started helping him out on the film while they were looking for a real writer but eventually Baz had to go to the producers and say, “There’s this guy who’s my best friend and he is a really good writer”. To the producers’ credit, they believed in Baz so we had two weeks to re-write it.
Savage Counsel - winning pitches
Chris Savage tackles your career and agency dilemmas in his weekly Encore advice column.

Hi Chris,
It seems we have to increasingly pitch for everything. Even with existing clients, we’re now expected to pitch ideas, competitively, for every project. We’re winning about two out of five of what we’re pitching for. It’s a huge burden on our time and budgets. What is your secret to winning a pitch presentation? How do we make sure our presentations are a knockout?
ABC to premiere new Doctor Who series online within an hour of international release
The ABc is to screen the new series of Doctor Who within an hour of its UK premiere. The move is the first time an Australian television network has broadcast content within such a short time of its international release.
ABC1 Controller Brendan Dahill said, “For Doctor Who fans, it is a fantastic opportunity to see new episodes within hours of them premiering in the UK – each episode will be available on iview on Sundays.”
Each episode will be available from 5am eastern time on Sundays.
The show will air on ABC1 the following Saturday. In 2010 the ABC screened Doctor Who on iView before terrestrial TV, but the online episodes were available over two weeks after the BBC screening in the UK.
A growing problem for TV networks is fans of popular shows downloading them immediately after they air overseas if they are not available locally. Earlier this month, News Limited CEO Kim Williams derided such downloading as “scumbag theft”, but did not address the question of business models to allow content to be made available sooner..
Dahill said in a press release: “ABC’s iview is the most watched catch-up service in Australia with 48% of online Australians aged 16+ having accessed iview. The new iview app for iphones and iPod Touch, launched on June 26, has seen a phenomenal 434,000 downloads recorded to date – with 210,000 downloads recorded in its first week.”
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Comments
28 Aug 12
11:46 am
Brilliant. To be honest I’ll still download it to watch it in better quality but this is good news.
28 Aug 12
12:34 pm
Ha, that’s rich coming from news limited CEO. Is not putting tv commercials on every 30 seconds not scumbag profiteering by networks?
28 Aug 12
12:38 pm
Can all the other TV execs out there take note of this? No need to go and download a torrent if it’s there legitimately in a timely manner, and yes, one hour after first broadcast OS is a timely manner. That’s how quickly shows are available online, so that’s how fast you have to be. Showing something a week later is NOT “fast-tracked”.
28 Aug 12
12:40 pm
Well done ABC for actually understanding their customer needs and behaviours, then reacting to meet them to mutual advantage.
Of course Kim didn’t address the problem. He hasn’t got a solution. Or a clue beyond the Cinema->DVD / Pay per view-> PayTV->FTA TV content model.
Kim, instead of painting all the potential customers that you fail to serve the needs of, as thieves, consider how to monetise their clear preference for content delivery.
Top tip – this may need you and your boss to change your business models. Do so before someone (in California) does it for you…
28 Aug 12
12:44 pm
Finally, 21st century distribution! Other distributors and channels should take note. This should become the new norm.
28 Aug 12
12:54 pm
Ok.. but when will they air it on TV?
A lot of Foxtel channles have been airing shows the same week they have been released for ages. This is the tactic that will really make a difference to FTA networks.
A shocking example is Downton Abbey – Sepetember 2012 in the UK, January 2013 in the US and who knows when Channel 7 will both airing series 3. by the time they do, everyone would have seen it.
28 Aug 12
12:58 pm
Exciting! And clever move on their part – Whovians are a keen bunch so would have done this illegally anyway. Shame the iView app isn’t available for Android though…
28 Aug 12
12:58 pm
The contrast between the forward-thinking ABC and the deplorably behind News Ltd/Kim Williams in regards to the globalisation of content (and the simple ways to discourage piracy by making content available quickly), could not be more stark.
Yet another reason why the public broadcaster is so valuable.
28 Aug 12
12:58 pm
Hi Lesley,
As we mention in the piece, ABC1 will be airing it on the following Saturday.
Cheers,
Cathie- Mumbrella
28 Aug 12
1:03 pm
Thanks Cathie
I read the article 3 times trying to find it without noticing.
I think I need new eyes
Cheers…. Lesley
28 Aug 12
1:22 pm
Thanks Aunty. Good to see you’ve sorted the wibbly-wobbly from the timey- wimey. Time for the other networks to get out of the past. Where’s the Doctor when you need him?
28 Aug 12
1:22 pm
Oh, that’s right – he’s on iView!
28 Aug 12
1:27 pm
Let’s not forget the ABC doesn’t have to worry about ratings or revenue so they have a luxury that no commercial broadcaster has. If 7/10/9/Foxtel were government fully funded they’d probably do the same thing.
I think what the ABC is doing is great but they’re operating in a different reality to the commercial guys.
28 Aug 12
1:42 pm
Shamma, the commercial networks have way more money than the ABC. Are you saying it is a regulatory matter? Regardless, the comm nets will have to respond if they want to keep up. Is Howzat available to view online today? I actually don’t know, but I do know that if it was on ABC it would be.
28 Aug 12
1:43 pm
YAY means I will get to see my sisters handwork even sooner, she is the editor, so please lots of positive comments about how well edited it is
28 Aug 12
1:58 pm
Shamma – what is your point?
A public broadcaster run on a shoestring can deliver more innovative, relevant and desirable viewing experiences that 7 / 9 / 10?
It’s kinda embarrasing for FXT and their commercial chums I agree, but this “different reality” is not in the ABC’s favour.
28 Aug 12
2:32 pm
@Jacob … not about the money they have, but their purpose. Commercial stations exist solely to make money, so this drives decisions. ABC doesn’t have to worry about that so it has a different mode of thinking driving its decisions.
28 Aug 12
3:29 pm
The problem is iView is such crap picture quality at 360p. When will ABC increase its picture quality like Netflix, Hulu, Apple — etc? Until then , there is no incentive to watch it legally on iView when yo ucan download the 720p version on bittorrent
28 Aug 12
4:22 pm
Clever, clever, clever ABC. It’s about time this became the case across the board – I know I have no intention of waiting however long the FTA networks want before I get to see my favourite shows.
31 Aug 12
2:33 pm
This is brilliant, look forward to more of this in the future.
The quality on Iview is fine as far as I’m concerned , I like HiDef as much as the next bloke but with only 3g internet available to us it’s nice that we can stream Iview without eating up all our monthly quota.
3 Sep 12
2:16 pm
Commercial stations make money broadly by providing an engaging and relevant viewing experience that they then monetise via advertising.
There would appear to be a strong, niche group that are keen to watch this “quicker-on-the-internet” – and where there’s a will, there’s money to be made.