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Opinion | Features
Can sport save Ten?
First there was the Grand Prix. Next came the reported $500m bid for cricket rights, then Ten secured the 2014 winter Olympics. So, can sport save the ailing network? In a feature that first appeared in Encore, Nic Christensen investigates.The television sports rights bidding process is a bit like a game of poker.
Check, fold or bet. Those were the options for the Ten Network last week when it had to finalise its bid for the cricket rights.
Andy Lark: good for the marketing of marketing
I can still remember the first story I wrote about Andy Lark, when it emerged that he was to be the new chief marketing officer of CommBank.
It was immediately clear that Australia was about to meet an interesting marketer, one who blogged and tweeted and thanks to his time at Dell in the US was digitally savvy. Even two years ago, that was a big deal. The fact that he also had a stint in public relations gave him an absolutely intriguing background before he even arrived.
Storming the media barricades - advice for young journalists
This week Mumbrella’s Nic Christensen, who began his career four years ago, gave the keynote address to would-be journalists at the Media, Entertainment & Arts Alliance’s Student Day. This is an edited version of his speech.Good afternoon, I can remember distinctly the last time I was in this room.
It was 2009 and I was sitting where you are. I’d come to this event, a friend and myself — from memory we sat up the back — and I can remember at the time wondering if I’d ever get a job as a journalist.
It was only four years ago and then as now getting a job was ultra competitive but I’m not sure there was quite as much media ‘doom and gloom’ as there is now…
Paywalls will help fund campaigning journalism
In this guest post, News Limited’s group editorial director Campbell Reid responds to the views of ninemsn’s Hal Crawford that the company’s push into metered paywalls is about data rather than dollars.Hal Crawford is both right and wrong in his article which argued that our digital subscription plans are all about the data.
Fake it 'til you make it... as a features editor
Cosmo’s Kate Leaver tells us how to bluff it in her job in a feature that first appeared in Encore.What do you do, as a features editor?
Really, play with words and ideas all day. At any one time, we’re working across three issues of the mag – getting one on its way to the printers, pooling all the words together for another, and planning the issue after that. It’s busy but it’s a pretty magnificent process.
Savage counsel - JFDI
Hi Chris,I run a medium-sized agency that is doing pretty well. As the leader, I am finding my workload just seems to go up and up. I am struggling to stay motivated and particularly to tackle the bigger and tougher challenges I have to face every day. How do I keep up the energy when there just seems so much to do? How do you do it?
Productive, successful executives are those able to consistently tackle difficult and big challenges. It’s a constant struggle for me so I know how you feel. How do the successful leaders do it?
Q&A with Brett Clegg
Brett Clegg, group director – business media, Fairfax Media, in a Q&A that first appeared in Encore, on the journo who refuses to work with him – his wife.Who is the most powerful person in Australian media and why?
Hard to go past Rupert Murdoch. He controls the single largest and most diverse portfolio and is intent on leveraging its scale (and, of course, influence). He’s an innovator and his will to win is obvious to all.
The experiential experience
Anyone can throw up a tent in a high-traffic area and harass the general public, but what does it take to pull off an effective experiential event? In a piece that first appeared in Encore, Matt Smith investigates.A television commercial can easily be muted and ignored, but try ignoring a purring, squirming cat in your arms. That was the experience awaiting passers by in Sydney’s Martin Place in October last year when Mars Petcare built Whiskas Kitten Palace.
The News Limited paywall isn't about revenue. It's about data
In this guest post, ninemsn’s editor in chief Hal Crawford argues Fairfax Media and News Limited’s new paywalls won’t draw much revenue, but will generate data. And they’re late to the data party.When I first learned that ninemsn’s major digital competitors Fairfax and News Ltd were going to introduce paywalls across their mainstream properties, I was excited.
Every obstacle thrown in the way of their audiences is an opportunity. People hate friction and anything that makes life difficult on a rival site is a chance to get them on yours.
Is this the worst time to be a journalist?
With scores of redundancies in 2012 and a mass exodus of experienced journos, is this the worst time to be a journalist? In a feature that first appeared in Encore, Nic Christensen asks the question.In June last year a tsunami of redundancies began to sweep across Australia’s media landscape. They came in a series of waves and in the 12 months that followed, an estimated 1,200 journalists departed the mainstream media.
Are you a conscious leader?
As the advertising and marketing industry struggles to address the issue of rocketing rates of staff churn in their businesses, Slingshot CEO Simon Rutherford argues that today’s ‘conscious leaders’ should be more focussed on creating ‘staff wellness’ in order to deliver high performing teams and healthy profits.
A conscious leader believes the business has a greater responsibility towards the community it operates in. To ensure sustainable long-term profits, people must come first. Awareness, trust, authenticity, transparency, 100% responsibility, connection, compassion, and love: these are the tools of the conscious leader.
Suits: less popular than pest controllers
Advertising suits have a thankless job that is currently being eroded by the changing industry says Naren Sanghrajka in a piece that first appeared in Encore.Not in my wildest, craziest nightmares would I ever have thought I’d say this. But I’m going to. Being a bean counter is far more appealing than starting as a suit in advertising. There it is. I said it. I actually said those words.
Yes, it’s incredibly depressing. But it’s true.
An answer for Adam: What's the future for creatives?

Each fortnight, Adam Ferrier poses a question to the industry. This week, he asks about the future of the creative.
Who or what is a creative? It’s an old thought, but as I continue on my merry journey in advertising I wonder if there is a role for a ‘creative’ and if there is, what that role is?
In the world of film and TV there is not a ‘creative’. There is a director, a writer, a producer, a DOP and so on. From this mix the creativity happens. But no-one is charged with being ‘the creative’.
Australian films stand on their own merit
The argument that Australian audiences only embrace local films once they’ve picked up a gong at an international festival is inherently flawed says Lee Zachariah in a piece that first appeared in Encore.As much as we like to pretend that we collectively fulfil the world’s need for a country comprised entirely of laid-back, mellow beach dwellers, we do seem to get disproportionately excited when someone else mentions us. Our cool exterior drops away as our local news bulletins breathlessly report that CNN or the BBC or really anyone in one of the ‘real countries’ acknowledged our existence.
We feel detached from the world, and therefore crave its validation.
The vindication of Paul Fishlock
You may have noticed that not much went up on Mumbrella over the last couple of hours.
That’s because I’ve been reading the judge’s findings in Paul Fishlock’s case against The Campaign Palace.
I’d always known that agencyland can be a brutal place. But the picture of the cynical, ego-driven, unsentimental world that comes through in the findings of Justice John Sacker is something else. I recommend you take the time to read it yourself.
The reputation of Young & Rubicam’s global creative director Tony Granger certainly takes a battering in my view. The word “bully” is a hard one to come back from.
And former Campaign Palace CEO Mark Mackay comes across as someone you might think twice about either hiring or working for, based on the evidence presented. The judge calls him contemptuous of both Granger and Fishlock.
Tiger Airways returns to advertising in Australia
Low-cost airline Tiger Airways has returned to advertising with a campaign to mark the troubled carrier’s relaunch in Australia.
The campaign sees the ‘Fly cheaper’ line dropped and Tiger repositioned as “fun, colloquial, honest and real”, according to marketing manager Dominik Gac.
She told Mumbrella: “Now is the right time to reflect our re-launched product, which provides everyday Australians with affordable air travel and enhanced reliability. We have reviewed every aspect of our operation and we believe we have re-launched with a product that better meets the needs of our customers.”
The agency behind the campaign is Smart Melbourne, which recently merged with McCann in a reverse takeover.
The campaign involves press, outdoor, online and airport executions.
The combined agency’s Melbourne MD Simon Burrett, said:
What was critical is to recognise that having a strong discount offering in Australia is, to our target audience, the difference between whether they can actually participate in important occasions or not. For the Tiger flyer, without Tiger to make that trip affordable, they simply can’t afford to go at all.
So the power for the idea is in the motivation to stay in touch with loved ones, to see something different, to have that once in a lifetime trip. In that sense, the brand is an enabler, not just an additional discretionary choice. In the context of a time in which the possibility that Tiger might have disappeared was, for this customer, very real, this strategy had particular salience. From there, it was about making the media spend work harder by making the outdoor messages relevant to their location in as many cases as possible.
Last month, Tim Riches, boss of market research firm The Leading Edge, argued why the troubled Tiger Airways brand had the potential to bounce back in Australia.
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Comments
20 Oct 11
3:18 pm
That screams of the Jestar marketing strategy!!
20 Oct 11
3:18 pm
saw one of their ads in Melbourne this week, on the way to Tullamarine. Something like ‘Go and see a real bridge’, with a picture of the Sydney Harbour Bridge. Nice. Insulting Melbourne (presumably a poke at the Westgate Bridge) to win back disaffected customers in their biggest market. Very clever indeed.
20 Oct 11
3:19 pm
Yeah, well the “fly cheaper” gives off a low quality vibe, which would not jibe with their current maintainance problems- the only problem is this new “Go Tiger” doesnt differentiate them from virgin, air asia and all the other budget airlines.
Where is the unique selling proposition?
20 Oct 11
3:19 pm
Seems very “jetstar” to me….
20 Oct 11
4:34 pm
Yes Thom, OR the fact that the billboard on the Tullamarine is attached to a very boring looking bridge. Hmm.
20 Oct 11
5:15 pm
@Thomas – I think it’s Qantas having the maintenance problems isn’t it? These guys were flying too low.
The only real advantage of a low cost airlines is that they are low cost. It’s “Sydney $49.95″ that really gets the attention.
20 Oct 11
5:18 pm
What about “Our prices are too low, but not our planes”
20 Oct 11
5:28 pm
I think Simon Burrett should check out many of the social media sites aimed at warning people from flying Tiger. Most of the complaints are from people who did rely on Tiger to get them to that wedding, birthday or special occasion . But so many of them never arrived – or had to pay a fortune more to fly a more reliable airline.
If you have to rely on Tiger to get you anywhere for a special occasion – heaven help you – and pay top dollar for someone other than Tiger’s travel insurance.
20 Oct 11
5:35 pm
or “our prices are even lower than our airplanes”
21 Oct 11
7:55 am
‘once bitten by the tiger’:
Boo fucking Hoo. Give me an hour and I can provide links to social media sites bitching about any and every brand in every service industry in the world.
People feel let down, people vent, people get over it, people use them again.
Most of the people who say stuff like ‘I refuse to fly tiger again’ can afford to fly with Qantas or Virgin, and therefore pay more for the extra niceties. So they probably should, given that they most likely go into it with full-fare expectations.
You gotta get it into perspective: tigers customers either fly tiger, or stay home. They don’t have a choice. So from their perspective, tiger isn’t letting them down, so much as helping them get somewhere.
BIG difference to someone who tries to save a few bucks and gets shitty because everything wasn’t just like Qantas.
21 Oct 11
11:56 am
In reply to Hmmmmmm… given the shocking customer service and on time performance record of your employer (I assume you work for Tiger or one of their agencies), their poor financial performance and the fact that your major shareholder has written Tiger off as a poor joke and starting their own discount airline in Asia – i think the “Boo fucking Hoo” will be saved for you !
21 Oct 11
11:58 am
What do you think of them charging $29.95 to get on the advance mailing list etc?
http://www.tigerairways.com/au/en/stripes.php.
Seems very strange, and I think they’d be better just growing their db like Jetstar/Webjet do, rather than putting people off.
My take – if you’re that value conscious, you won’t splash out. If you’re not, then it’s irrelevant. Handy if you fly a lot with Tiger, I suppose.
21 Oct 11
1:39 pm
Love the strategic insight….. housed in a truth repeated by my husband only yesterday “I would have gone if Tiger was flying”.
However we don’t like it. The “get there early or lose your ticket” policy, and incredibly cramped conditions in Melbourne terminal are a huge turn off. Clearly there are flying occasions that are discretionary, that the low cost Tiger fulfils. If you want to get to a wedding on time with less stress, you’ll have to pay more.
Folks, is there any chance we can leave the expletives and the snark off the comments? I thought this was about sharing opinions and promoting intelligent conversation about our industry.
21 Oct 11
2:19 pm
What if Tiger flew from Avalon Airport again? It’s a much nicer airport than Melbourne, parking is cheaper, it’s a toll free trip down the freeway, and there are no queues. Maybe this would this help improve their reputation?
21 Oct 11
3:48 pm
Another idea – take the wings off the planes, slap the word ‘Greyhound’ on the side and drive them down the Hume highway… They were flying so low anyway they may as well have been buses…
22 Oct 11
7:11 am
How about they spend some off their money paying back customers refunds for flights to Adelaide. I wonder if I send them the interest on my credit card that I have been hit for the alternate arrangements.
Looking forward to your response to an email tiger oh and also the 2k you still owe me