‘But I’m a marketer, not an IT geek…’

With the current acronym obsession running rife through the world of marketing, you’d be forgiven for thinking every marketer was an IT specialist. This isn’t just a problem for the marketers – it can filter down to the customers themselves – explains Rob Kain.

Every area of business has had the digital tsunami crash over it, and the effect this force has had on marketing is off the scale.

It all started with the first marketing email in the late 1970s and ramped up after the invention of the internet and the creation of Hotmail in the 1990s. And, as they say, the rest is history as the web accelerated from squawking 14k dial-up modems to useable broadband data speeds.

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