The team chats Coles’ new era as its new CEO appoints American marketer, Amanda McVay as its chief customer officer, before a chat about the work from home debate, which has taken over adland this week. There is also a double header of interviews this week, with GroupM’s new chief investment officer, Melissa Hey checking in before a conversation with Tracey Spicer on her new book exploring the built in biases of AI technology.
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The start of Coles' new customer focused era