Lessons learnt from an irresponsible headline and appalling hashtag

While headlines and hashtags are the lifeblood of great content, agencies have to take care with their use of words and own up when they make mistakes, says the founder of DARE Group, Sue Parker.

This week an unbelievable error of judgement was made by an appalling and unacceptable hashtag and headline by David Koch’s KBB Digital agency.

In a post on LinkedIn from their MD, Dave Chaffey the hashtag #socialsuicide was used with the question “What does social suicide look like”. It then linked to a blog and video headlined “Social Suicide – The Biggest Mistakes to Date”. The post and hashtag has been removed and the article renamed ‘Social Slip – The Biggest Mistakes to Date’.

It is tacit that headlines and hashtags are the lifeblood of great content eyeballs, engagement and distribution. We are all scrambling for the juiciest hook to promote brands, stories and social issues. And trending hashtags have taken on a new life of their own particularly on the largest business social media platform LinkedIn.

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