Solaris: Greenpeace ‘scum’ comments were inappropriate and unprofessional

greenpeace logoPaper company Solaris has said that comments posted anonymously on Mumbrella by a member of staff accusing a Greenpeace campaigner of being “scum” were inappropriate and unprofessional.

The link to Solaris came to light yesterday when Mumbrella became suspicious of a high number of similar comments in a story about the paper company taking out newspaper ads to counter claims made by Greenpeace.

Solaris has lost its contract to supply toilet paper to the IGA supermarket chain after Greenpeace began a campaign against the actions of Solaris owner Asia Pulp & Paper in Sumatra.

It turned out that 20 of those comments had come from a single, unidentified, IP address. As Mumbrella revealed yesterday, a further three came from an IP address registered to Solaris Paper. Two of those purported to come from a member of the public and included inflammatory language aimed at IGA management and at Greenpeace .

Solaris has issued a statement saying:

“It has been brought to our attention that two inappropriate comments that appeared on the website of Australian marketing and media trade publication Mumbrella were alleged to have been anonymously posted from a Solaris Paper IP address. The comments were unprofessional and do not in any way reflect the position of Solaris Paper.

“Solaris Paper has clear expectations around the ethical behavior of employees. That should include full transparency in any social media activity by people using company equipment as well as representing the Solaris Paper brand.

“In the meantime, Solaris Paper was unfortunately forced to downsize its operations and eliminate jobs. This was the direct result of unfair and ungrounded accusations and sustained threats by Greenpeace against loyal Solaris Paper customers. However that situation in no way excuses unprofessional behavior.

“Solaris Paper expresses its sincere regrets to any individual or group singled out or who would have been offended.

“Despite these challenging times, Solaris stays committed to Australia. We are still committed to investing in this market, creation of jobs in Australia and to providing high quality sustainable paper products to the community.

“We appreciate the continued support from our stakeholders and partners across Australia.”

Mumbrella understands that the comments were made by a senior member of Solaris management who yesterday owned up internally.

Solaris corporate affairs director Steve Nicholson told Mumbrella that he was cutting short an overseas holiday to return to address the issue. The company had been receiving advice from public relations agency PPR.

Nicholson told Mumbrella: “PPR had no role in the comments whatsoever. Their wise advice was not taken.”

 

Comments


  1. aunty karma
    17 Aug 11
    11:06 am

  2. who’s the scum now?

  3. AdGrunt
    17 Aug 11
    1:14 pm

  4. Still unclear on how any of this benefits a tiger, or a forest.

    But I’m sure it benefits Greenpeace.

  5. Irv
    17 Aug 11
    1:26 pm

  6. i don’t know you from a bar of soup Steve Nicolson but you handled this little crisis like a real pro

  7. Disgusted with Solais
    17 Aug 11
    1:52 pm

  8. Solaris: the individual(s) made defamatory comments about another individual – your responsible course of action would be to sack them.

  9. Anne Miles
    17 Aug 11
    2:15 pm

  10. I’m curious to see if Mumbrella checked the IP patterns mentioned before publishing, because my understanding is that it is available to them. I would have thought that an ethical publisher would do so when the commentary was so negative.

    If Mumbrella published these comments knowingly I’d be concerned about their motivation for doing so and their part in the legalities of the above.

    On another magazine blog recently, I noted that the editor pointed out publicly when there were duplicate entries from the one IP address, whether the comments were positive or negative (positive could be a way to suggest there is a bigger following than there really is to leverage it for marketing purposes, negative = just nasty and possibly illegal or unethical)

    I continue to suggest that magazines such as Mumbrella step up in their responsibilities for allowing this type of commentary to continue in terms of tone, and such issues as defamation and verbal abuse which I feel they are facilitating by their administration standards.

    It is easy to focus on the offending individuals but who is making Mumbrella accountable for their part in it?

  11. LE Thompson
    17 Aug 11
    5:12 pm

  12. “Mumbrella’s Part”- HA! They did NOT deceive, lie, or slander anyone- APPaper/Solaris DID- THEY ARE SOLELY RESPONSIBLE!

    “Nicolson handling this like a pro”- HA! He’s just angry he had to cut his “overseas holiday short”- poor guy who’s gotten rich via APP’s continuing Species-Genocides- including: Endangered, less than 380-tigers!; orangutans!; too many bird and small-animal species to name!; AND the indigenous, Indonesian-rainforest tribes/subsistence hunters!) Lest we forget the Enviro-DESTRUCTION of OUR PLANET’S NEEDED rainforests in Indonesia- for WHAT!?!
    Chinese-import, toilet papers and toy pkg. WASTE with replacement by mostly mono-culture, palm-oil plantations to export for Warren Buffet’s ‘Greenwash Waste Mgt. Inc./Garbage-truck, bio-deisel fuel biz-plan’!!!

    ~Mumbrella AND IGA- THE WORLD LOVES YOU!!

  13. Ruprecht
    17 Aug 11
    8:30 pm

  14. “We were wrong, but Greenpeace are still scum”

    Mealy mouthed, bullsh!t response. Social media will tear you a new one you clowns.

  15. AdGrunt
    17 Aug 11
    8:47 pm

  16. I see this topic has now become some all-powerful magnet for loons and idiots.

    Myself included.

  17. Disgusted with Solais
    18 Aug 11
    8:32 pm

  18. Well Tim, looks like Mumbrella made news.com.au, while not making news.com.au:

    http://www.news.com.au/busines.....6117699800

    as in no mention of where solaris made the posts.