‘Households could claim between $2,000 and $5,000’: Coles and Woolies face class action
Coles and Woolworths are facing two costly class action suits as law firms circle the supermarket giants.
Carter Capner Law and GMP Law are both investigating potential class action suits against Coles and Woolworths for breaking Australian consumer law, following news that ACCC has launched legal action against the supermarket giants.
“Early estimates suggest that households could claim between $2,000 and $5,000, depending on the amount spent and the impact of the deceptive pricing,” Carter Capner law director Peter Carter said, telling Yahoo! his firm was hit with an “avalanche of calls from outraged customers” after he spoke to the media about the issue.
The ACCC commenced separate proceedings in the Federal Court against Woolworths and Coles last month, alleging each supermarket made misleading claims about product discounts.
“Following many years of marketing campaigns by Woolworths and Coles, Australian consumers have come to understand that the ‘Prices Dropped’ and ‘Down Down’ promotions relate to a sustained reduction in the regular prices of supermarket products,” ACCC Chair Gina Cass-Gottlieb said.
“We allege that each of Woolworths and Coles breached the Australian Consumer Law by making misleading claims about discounts, when the discounts were, in fact, illusory.”
In total, this see-saw pricing occurred with 266 Woolworths products at different times across 20 months, and 245 products from Coles over 15 months.
“The evidence the ACCC has collected would be useful, but the claim relies on their breaches of the Australian Consumer Law sections 18 (misleading/deceptive conduct), 20, 21 (unconscionable conduct) and 29 (misleading representation re price of goods),” Carter said.
GMP Law is also investigating a potential class action suit.
“Consumers have the right to receive honest and transparent information about the products they purchase,” chairman of GMP Law, Gerard Malouf said.
“This investigation is an important step towards protecting those rights and ensuring that businesses adhere to fair trading practices.”
Should Carter’s estimates of claims of up to $5,000 per household, a class action could prove costly.
The ACCC alleged that the supermarkets “sold tens of millions of the affected products and derived significant revenue from those sales”.
Despite the monetary cost, the reputational damage is likely to linger, as crisis communications expert Sally Branson told Mumbrella last month.
“In the past, it has been a stretch for everyday shoppers to connect the cost of their weekly grocery shop to the complex mechanisms at play within large corporations like Coles and Woolworths,” she told Mumbrella.
“What, though, could be more un-Australian than ripping us off with Tim Tams? When your whole brand is built on a carefully crafted national image, there comes a tipping point when consumers have had enough.
“All brands have a tipping point, and the big supermarkets could be dangerously close to it. Could it be the toothpaste that does it?”
Mumbrella has contacted Coles and Woolworths for comment.
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Nathan Jolly is the Features Editor at Mumbrella. He joined the team in July, 2023.
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I shop at Coles and sometimes Woolworths , on one shop I needed a nail file and was absolutely discussted when I read the amount of $25 dollars,the prices of everything has unjustly skyrocketed, it’s absolutely impossible to get through the checkout for less than 70 dollars and that’s for 4-5 items ,another item that I use regularly is nail polish remover which used to be around 2-4 dollar’s now it’s $14 26 dollars for 2 lts of washing liquid 10 dollars for 1 Lt of icecream , packets of chips are 5 dollars a packet it’s absolutely outrageous,and not only are we paying more for everything we are getting less product and paying more ,really I’m lost for words of how to describe just how greedy these big supermarkets are now it’s a constant struggle even for the basics
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Instead of fining Coles and Woolworths they should be made to discount all items by 50% for the next two years so all consumers can benefit from being overcharged. An item I purchase on a regular basis was $11 went up to $16 had an increase to $20 then went on special to the increased price of $16 where it has stayed for a long time. Glad Aldi gives them a run For their money these days. Bring on more Costcos as well
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Just shop at aldi’s
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I’m not sure who’s worse – supermarkets or lawyers.
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If you have rewards cards or digital reciepts then everything is recorded, both on their system & in your Email account each shop. Coles & woolies COULD easily make this right with each customer who’s been ripped off, they have the data, surely ?
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They will pay lawyers 40% and government 59% and than 1% to families in front of cameras most of us won’t see a thing
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I think people believe we are in some sort of a commune. Open your eyes. Profits are always at the expense of the working class, that’s what capitalism is. Of course every dollar every company makes is coming out a consumers pocket, where else do you think it comes from? But Woolies doesn’t *make* anything. They resell products make by others. They sell other companies products shipped by other companies logistics, in buildings that they pay rent on – because they are other people’s. Has your rent gone up? So has Woolies’s. Woolies isn’t seeing huge profits. Woolworths group has lost 10% market cap this year alone. They need to stop being painted as the boogie man, because that’s not where your money is going.
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Their prices are extremely deceptive, one bottle at Liquorland will be a total rip off and then you can pay an extra 10% and get the 2nd one for 90% less than the base price on a deal that encourages alcoholism and deliberately is strategic pricing to force consumers to empty their pockets and make them pay even more. They do this everywhere in retail with all promotions, whether it be Coles, Woolworths, IGA and even Aldi as well is doing the same thing, their promotions are targeted to make the company even more money and it’s very deliberately done, these companies are all as bad as each other and the government needs to chop chop and put further price caps on these greedy, evil companies and sue the hell out of them for bleeding Australians dry when they intentionally do this and lie about why they increased prices, we already saw that they reduced all their prices at Woolies while their CEO was in legal trouble, it just shows that they can afford to reduce costs. They rip off farmers tremendously and get away with it; disgusting. I am ashamed to admit I have worked for Coles and Woolworths and at the end of the day they do not care about any of their staff’s wellbeing whether it be financial, mental. They cut your hours, reduce staff on shift and increase your labour on KPI expectations which makes it impossible to do with limited team members when the place is crazy busy, and you’re making a joke of a wage, and you don’t even get a pay rise for the year, but instead a pissy $250 gift card for a scummy EBA agreement joke. Very evil run company that wants Australians to suffer. These greedy companies can’t even pay their own staff fairly.
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I live with my mum and care for her i always do the shopping last year
It used to cost around $250 a fortnight last week cost $420 no bs I go with out a lot of everyday items just so my mum can eat right its so sad to think that the low income people and workers with families have to spend 80 % of there wage on over priced item discussing something has to be done not good enough supper markets and the government
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Greedy shareholders? That’s me, and you with your superannuation returns.
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Coles and Woolworths along with some independent chains have been systematically ripping off Australian consumers and suppliers for years with no recourse, they all behave like cartels. Next the ACCC should go after energy suppliers who have been ripping off Australians longer than the supermarket’s have been. Privatisation of the energy sector was a massive abuse of government power that has cost Australians dearly. F#cking disgusting
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Who will be sent to jail from Coles and Woolies? A small business owner who owed the ATO a pittance in comparison to these apparent thieves served a few years……..??????
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A class action just means a pay check for the lawyers. By the time they take their “fees” nothing much is left for the people they are supposed to be representing.
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I suggest that as your Rewards Card/Flybuys have records of all of your transactions over the last years you/we should be able to make a claim
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All I see is every fortnight my shopping bill at Woolies has gone up by $100 and keeps going up. It’s ridiculous trying to feed the family on a budget. To eat healthy and with no junk you need at least two hundred a week.
Eg coffee last week $18 this week $26 that eight dollar rise how can this happen
So disappointed and unhappy.
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I have had many instances where prices scan higher than what it shows on the shelf. I tell the staff but nothing is done. I buy the same thing a week later and same higher price shows scanning. Not everyone checks prices when buying lots of item. I didn’t get first item scanned free either. Just price corrected. Hence, this is another strategy for them to earn more dollars. Terrible misleading and deceptive conduct.
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Look at the way they put a reduced label over the regular price. We used to be able to lift the label to check if the item was actually cheaper. Mostly it wasn’t. Now they stick the label down so you can’t lift it to check. That tells you they know they’re cheating, they want to hide it !!!
Every week the prices are still going up, up, up. Not down down down !!!
A lot of what they’re reducing, is junk food.
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If u got flybuys u can retrieve all your receipts
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I have shopped at Coles for years and have found them to be very good,why aren’t the stores of such stores as IGA and Foodland (who are under the Metcash banner)being investigated because how can they charge the higher prices(some exorbitantly higher than Coles and Woolies).Also they haven’t got anywhere near the cost of overheads etc as Coles and Woolies they should be cheaper than either of them,As I see the whole thing is it’s nothing but a witch hunt and why are we the highest taxed country in the world,maybe we need to investigate the Government the same as as the Supermarkets
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Boy, this is going to make Aldi more popular.
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How were people ripped off?
Were they essentially stupid and not checking prices?
Lawyers truly are ambulance chasers
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Capitalism always wins over humanity.
One lawsuit won’t change anything .
It’s a sad fact that profits over people is the mantra for all big business.
Take small steps buy fresh fruit n vegetables from local growers,meat from the local butcher. Think about joining a co-op that you can buy staples in bulk and share cost with friends and family.
Forget the food giants,shop the way our older generations used to shop before the coles and woolies game came to town.
Hope is still alive you just have to want to make the change.
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Are we all aware that these money grabbers own the pokies which have also programed to rip off the general public let alone the price guaging at the check out so when are the ACCC going to investigate the minister for gaming this is the world we live in crime and corruption good Lord!;!!!
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I’d love to be added to this class action list pls, how can this be done pls? I have watched their prices raise and then when they’ve noticed their products aren’t selling they offer a special price which is still more expensive than when their prices went up! So I either stopped buying from either supermarket or went to alternative stores which offered far better deals!
Coles and woollies enjoy fighting each other on whose got the best price, cos you’ve both pushed you’re customers to either find another supermarket or go back and support the local farmers that produce fresh food! 👌👏🤣🤦♀️
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Of late ( month of October) I’ve noticed that Coles is so much more expensive than Woolies. The UK has the cheapest groceries because of competition. The fines need to filter back to consumers. The government is equally culpable for letting the 2 giants gouge. We don’t need an ACCC and $30 million committed as a watchdog- what a waste of money!!! We are policing giants who should be taken out of operation by creating and supporting more supermarkets to exist. . What we need is a farmers collective where the farmers can bring their produce into a supermarket and as a consumer we can choose to indirectly support the farmer and therefore the government can invest in setting this up, and take away the competition naturally . Woollies and Coles will soon forced to sit back when We as consumers choose an alternative. Farm to table. We grow everything in AU . No reason for food to be so expensive. Appalled the government can’t be more creative !!!!
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Ok sounds fair to me that both Woolworths and Cole’s give back to the people that have been loyal customers for many years and still buy their products even though prices are at a ridiculous high people everyone knows that it’s getting harder to make ends meet each week month ect ,, they shop at the 2 big supermarkets trying to find honest specials however the so called specials are sometimes more expensive than they should be …. How do people make a claim from the class action.???..
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Are we meant to have kept all our receipts to be able to make a claim?
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So how does this work I always shop at Woolworths how do you become one of the many people they have ripped off .I’d like my compensation
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How to get in on yhe class actio? I’m most definitely a victim……
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Dont forget the greedy , greedy shareholders , the higher the profits the higher their dividend. Where is their condemnation of the overpricing. Greedy gutless shareholders should be held to financial account as well.
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Free 2k – 5k?!
Shutup and take my legal consulting fees!
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I have been involved with selling to WW and Coles for nearly 30 years (across many aisles of the supermarket). In that time the retailers margin expectations have increased considerably. Manufacturers are generally funding price cut promotions. Pricing strategies and promotional frequency and depth are largely agreed to between the buyer and manufacturer. Manufacturers pricing is structured in a way to allow for the frequency of paid promotional activity while retaining margin for the retailer.
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It’s profit on profit. It’s not about competition it’s about how much they can make out of us. Underlying tactics these big companies user to make even more money 🤑🤑🤑
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Lots of moving parts in the groceries juggernaut. Buy the house brand basics. Stay away from the “shrinkflation” products, consider not purchasing overpriced UPF ( ultra processed foods), cook from scratch @ home if @ all possible. Time is a killer but consider smaller independent retailers.
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Just remember your Rewards Card (Woolworths) and Flybuy (Coles) record every transaction you/we should be able to make a claim
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RRP funny enough is set by the manufacturer/ distributor not Coles or Woollies. Coles and Woolies have that RRP as a guide. IGA and independent are always above this RRP. One way to control prices is to have price control boards, at least for essential items,where RRP cannot be increased without review and approval.
This legal fiasco, lawyer will take most cut and it will be reflected in the cost at checkout for the next 10 years. There is no such thing as free lunch.
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If only I had kept all my receipts for the last 2+years. Not everyone is a winner!!!!!
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We shop weekly go to woollies mainly sometimes Coles.It worries me how we see these huge increases in products and nothing is done about it.If we see it every one can see it but nothing is done about it these people responsible should be put in jail for ripping off the people who support them the most their customers..Even the bushranger weren’t that dishonest and they got hanged for it.Shame on you wollies and Coles.
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This cost of living is outrages.Everytime I go to the store I always get a shock at the over the top prices.Any wonder they make such a huge profit.
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The corporate wheel of commercialism will continue to turn.
Unless we do something about it.
Sooner or later people are going to get fed up budgeting while big companies get fat on high profits.
No customer, no profit, no company, or did they conveniently forget that part?
Farmers sometimes have to throw out tonnes of produce cause the big supermarkets don’t want it cause it’s not round enough, coloured all over, oh look there’s a spot on that one etc. The farmers can’t sell this produce to the public if they’re under contract with C/W, so who wins?
Sad to know that profits are still made from other people’s misery.
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Given Circana have the scan data of every Coles and Woolworths checkout aisle per store the truthset on whether this practice was happening or not is waiting to be told in this dataset..
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Just heard on the news that there is a man diagnosed with scurvy with the high cost of living was not able to get fruit or vegetables. At this rate thanks to the two big rip of supermarkets Coles and Woolworth we’ll all be heading that way soon. Such SCUM!!
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This is not limited to Coles and Woolworths, Foodland are, and have been, doing the exact same rip off, treating customers like we’re idiots, for a very long time.
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I have kept my receipts from colesworths
Many ppl have seen biscuit sizes and packets gradually reduce in size over time; jam jars, toilet roll, soap bars, to name a few – you could make a big list🍯 I buy at Aldi unless there’s something Aldi doesn’t sell
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Unfortunuately Woolies Rewards only keeps track of 6 months of receipts and I’ve been receiving digital receipts for a long time now… Maybe that practice should change!
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I shop at Woolies and it costs a fortune, their so called special are a joke, their gluten free product prices have gone through the roof. Top dollar for veggies that are not fresh. Don’t shop Cole’s unless I’m desperate.
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How do you make a claim? And who do you go to?
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SHEER PIGGARY!
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The lactose free milk I would buy regularly from either Coles or Woolworths brand was initially $1.60 per litre (long life) in a matter of weeks without me even thinking of checking jumped up 30 cents per litre!!!
Please explain this increase
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I find this Colesworth bashing ridiculous, the government started this to distract from their poor policies that are driving inflation.
Colesworth are still the cheapest supermarkets out there. If I go to IGA I pay close to double what I do at Colesworth, and independents are even worse. All this lawsuit will result in is higher prices for the consumer to cover the fines.
How about something is done about ridiculous housing prices, unfair tax breaks for high income earners and stupidly high immigration.
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Can’t believe my fortnightly grocery shop has increased by over &100 since Covid. Glad my bank account alone will show fair enough proof of what I pay out from their dishonest way’s!
It’s about time both greedy companies where taken into account for hurting every Australian while their annual profit still increases!
Enough is enough, they need to held accountable!
Fair go for all Australians!
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Try buying gluten free products from Coles or Woolworth, double the price compared to Aldi.
Also why do they mostly have unhealthy food for sale every week, struggling to buy food as it is.
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IGA is big rip off
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IGA is even bigger rip off
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I have been selling to WW and Coles for 30 years and in that time margin expectations have increased considerably. RRP prices prices and generally supplied to the retailers by the manufacturer and are somewhat followed. Promotional mark down (specials) are also agreed to and funded by the supplier with margin retain for the retailer. Remember Manufacturers also have competitors, promotional strategy from a manufacturers point of view is about gaining new users to their brand (hoping they will brand switch) all of this forms part of the pricing plan.
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Scam company
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Not much point suing anybody. First hand experience has shown me that the solicitors are the only beneficiaries.
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I’d rather see that return in my grocery bill every week. Especially off the cost of essentials like cheese, meats and eggs. I can’t remember the last I was able to buy a steak for my husband, or buy even a small block of real cheese. I’m sick of living off the fake rubber rubbery stuff 😢.
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It seems since covid the supermarkets have been increasing prices continuously without any restriction or concern for the public.
I can’t shop anymore like I used too & buy the minimal to survive & it costs me twice as much.
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With Coles. Woolies and others being only too willing to advertise ‘specials’, maybe they might be willing to advertise weekly those products that have been reduced in net weight, increased in price or both. LOVE TO SEE THST!
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Ok so how do we claim? Who is entitled to claim? What do we need to present to justify our claim?
Article is missing some significant important details to not be a misleading article.
Usually, the local authority fines the companies doing the illegal deeds. Then those companies pay the local authority. Whats the outcome for the consumer? Well it’s usually, the consumer either doesn’t know or isn’t notified and the companies continue doing the same thing anyway. There is no reimbursement or compensation for the consumer.
The only win win is between the companies and the local authority at the expense of the consumer. The consumer is scammed, the companies make the big bucks and the local authority makes a portion of the big bucks.
Who does this hurt the most? Well take a look at the comments section here. Big families and the 90% of us that don’t have pools of dispensable cash.
Just another occurrence of the rich getting richer, the poor getting poorer and the local government facilitating it.
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We really do need competition like in England it is cheaper there at the super markets.
There was talk about bringing Tesco or Sainsbury over here. But I guess that was all talk.
In the small town where I grew up in Kent they have at least 6 there at the moment.
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Dishwasher tablets, sauces, meat, bread. Staple products that have become the backbone to their multi billion dollar profits.
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Before I was buing 500ml olive oil for $4 dol. samtimes $3dol. when was on spacial, and now is $10 dol, shoking
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In Australia is unregulated market, greedy monopoly destroying our economy. English government limited annual increases to 10%. TimTam is half price.
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I too have gone to Woolworths thinking that I’m getting a bargain and coming out realising I wasn’t
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They rip us off because they can, and because they are biggest food distribution network we will starve unless most of us shop there.
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While my son was visiting in England, he noted that Australian meat was considerably cheaper in the supermarket there (conversion rate included), than the Australian Supermarkets such as Coles and Woolworths. Australian consumers have been getting ripped off for years with their “specials” pricing and price gouging. I’m shopping around for my produce thanks.
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For the last 6 months me an my family have spent over $25,000 dollars of bulk shopping at Woolworths & coles alone, can we claim that back? Surely
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The disgusting fact is they both treated their workers with ambiguous aggreemwnts and salaries for years,it is a fact they are deceptive and manipiulitive in their marketing and sales in stores,i mean just order online from either and you see those proces double,and dont forget the cost of the delivery to your home.
Soiner or later something will give because hard honest working people are sick of the unfair practices of many retailers including Telco companies,not mentioning any names Telstra am I!!!
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Both Coles & Woolworth are rip-offs, small items cost so much …. payout should be more than $5 Grand ……
Pay it out now ‼️
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I have suspected this for a long time. It always baffled me how can a 2 litre laundry liquid can be half price for $14 meaning the full price is $28. It absurd!
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My trips to Cole’s and Woolworths are so frequent and clearly it’s not a cheap. Everything has gone up in price by $3 to $4 per items it’s not a joke.
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Coles two weeks ago were selling a 200ml sugar free coke for 2.00 then the price went to 2,50 which is a 25% increase and they had the 200ml classic at 2 for 4,30 on quering with Coles they gave me such a lot of rubbish answers in the end I just told them to forget it they could nit answer a simp,e question
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Can you tell me who the law firm is for this as a customer of both Woolworths and Coles I’d like to be added thanks
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We shop at Coles I haven’t kept any Coles docket
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Not to mention online shopping given wrong products as a substitute , 3 liter milk with 2 days before expiry ,
salad greens with next day expiry or cancel your order at last minute
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Why are people so unkind, why not take all the supermarkets to court for un fair deals not just the main 2
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My shopping bill grows every week coz our voices are not heard we need someone in power to speak for us
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I am all for the class action. We have very little choice to purchase groceries when supermarket giants control all that the average household needs to stay above water barely.
Milk for ex has sky rocketed over the last 5 years more than double.
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My groceries was costing $140 now $180 same items within a few weeks always been a,coles shopper. Pack of 6 4 quarter chops used to be $7 10yrs ago now 4x the price
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As a long time employee, this price drop, has been a running joke for at least a decade, we use to see it all the time, especially in bakery, loaf of bread would increase $0.50, within 6 months price drop back to what it was, they’d even repeat this process on the same items, and it is far more common on their home brand products.
I’m amazed it’s taken the ACCC this long to pick up on it!
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Ok sounds fair to me that both Woolworths and Cole’s give back to the people that have been loyal customers for many years and still buy their products even though prices are at a ridiculous high people everyone knows that it’s getting harder to make ends meet each week month ect ,, they shop at the 2 big supermarkets trying to find honest specials however the so called specials are sometimes more expensive than they should be …. How do people make a claim from the class action.???..
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Both Coles & Woolworth are rip-offs, small items cost so much …. payout should be more than $5 Grand ……
Pay it out now ….
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Who shops there anyways? Lots of fruit and veg shops, Indian and Asian and European grocers and can get meat delivered to your door?
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Hope they go under .. that’ll teach the dogs for not selling Australia day merch.
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We have all been ripped off for to long. Need to do the same with Bunnings as well.
Plants, seedlings, timber everything in that store is becoming ridiculous in price.
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It’s not only these giant super market companies that doing the very same thing to foolish the Australians! Even sometimes government behaves in the same manner considering Australian public as low IQ humans! By applying non sense measures and deviate their attention away from the root of the problems we are facing! I.e covid time! Time to change this ugly reality is due
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What about the dead rat that was found in a Blacktown woolies store and was kept hush hush I heard that’s pretty bad if you ask me
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THE big 2 Supermarkets are good corporate citizens.I am amazed at how low some of their prices are.
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How Does customer claim the money
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What a great way this government has come up with Trying to remove pressure of there ability to run OUR COUNTRY using the supermarket’s to take pressure off them
Sure we all see the shrink size inflation And fruit and vegetables that are being sold as fresh that have been in cool storage Government alowed this all to happen Alowing these big guys to kill off the little guy
And we alowed it to happen .
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where do you go for groceries these supermarkets have you over a barrel each time I go shopping the prices have gone up even there discounts are still high I don’t walk out without spending around 200 /250
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I remember the value box of weetbix being $5.
Then it had the prices dropped sign.. $6 lol
6 pack of paper towels were like $7.. then it jumped to $9.
It’s definitely a greed thing from big companies, but even smaller bosses, and while I wouldn’t call it greed, people who work for them also to blame.
It’s a vicious circle.
The workers get a pay rise, bosses cover that cost, so up their prices.
So product they sell goes up, the buyers of it to sell, have to pay more, so they sell it for more.
Then workers get a pay rise to cover the cost, n it starts again.
If profit was say $1, they making money.. but get greedy and want $5 profit.
If you sell more, means more have to be made, means more jobs active.
If you up it and don’t sell as much, then company gotta downsize, so employees lose jobs.
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I dont shop at either of these rip off merchants. I do shop at IGA and certainly see price hikes at times.They offer me quality meat and all that I require. I have my own garden that I grow produce in. I shop for other fruit and veg at market and with particular farmers I know who grow the produce. I dont mind it not being perfect!! I do feel for families trying to manage their weekly food bills with crazy price hikes.
Its been going on too long..give back to the people who have supported you..Be generous..Be in Integrity.
I will never shop with these 2…
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How do I join this class action, we got over the top ripped off by coles
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Yerr right milk was suppose to be 2 bucks for 2 litres n 3 bucks for 3 litres and there was so many other things like that I remember the big red fingers and the little tunes in my head about the prices staying down at Coles on my to store the ads and slowly7pper the prices over the years 2 lies are like nearly 4 bucks and 3 litres are like 5 bucks or more it’s just disgusting the prices at these places when we in the world are already struggling with cost of living prices it’s unbelievable. I’ve got 6 kids and 400foodin a week won’t even last us the weekend because we don’t get much from the big shops with the prices they are placing can’t really afford meat any more. No such thing as family friendly any more.
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Since last 28 years I trusted on coles and woolworths now before safeway
Been purchasing in both supermarket.
Now I started with Aldi only for rear items like hardware sales. For grocery coles and woolworths.
Been getting cheating still we are buying blindly. As I bought the Ricebarn oil
The same price it will be in both coles indicates $24 then woolworths indicates $26. We rush to coles then the product weighs less. When we check it is $24 for 3ltrs. Whereas in woolworths it is 4lts.. lot of things in coles been cheated.even the worker doesn’t know what regulation they follow.
Essential are needed we pay what they sell. By knowing we agree to pay
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What we have to do to claim that as a coles and wollies customer we have business so we buy lot from there
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We live in a rural area and are pensioners and have no choice but to shop at Woolworths (Nambucca Heads) we shop every week and l find that every week all the prices have gone up, they are all very un Australian it’s a disgrace that the government has to watch them all the time
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Firstly, I recently went back to the USA where both their supermarkets aka Albertson and Safeway actually gave away food items. Buy 1 item get 2 free. Their belief is no matter how poor you are everyone is entitled to quality and quantity of food. This isn’t to try and rid short of date items either. I spent 3 hours going through each isle and even with exchange rate couldn’t get over the prices of everything including meat and especially lamb and Wagu beef exported from Australia which was better quality and cheaper!!! About time corporate Australia thinks of the everyday Australian who busts themselves working to provide food on the tables. Why isn’t this happening here? Been like that since i was living since 1990. WAKE UP GREEDY COPORATE.
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We spend about 400 – 650 a week on Coles or Woollies due to having 5 kids. I knew this was happening but thought my opinion wouldn’t matter especially against these giants. Thank you to the government and firm who will sue these giants they need to be taught a lesson.
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Well I use the Woolies reward card and that should let you know approximately hom much I spend, you must realise as well that I don’t always use the Woolies card knowing I spend between $200 – $ 400 every week it ads up so I’m constantly looking at specials to save. Very disappointed that these major retailers are hitting the average person again.
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The Woolworths water I bought on regular basis was $6.40 NOW $9.90 or $9.80! Disgusting! Absolutely DISGUSTING GREEDY PIGS! Cereal has gotten out of hand, a sugar free cube of coke 375ml cans almost $40! WHAT THE HELL! I’ve looked back on my invoices from years of click & collect and I am spending $375 on jobseekers for two weeks worth of groceries instead of $200. Not good! I’ve planted my own fruit and vegetables but that takes SO long to harvest. I’m freaking out.
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Good on them they always ripped me off when it says in price like $2.50 when you arrived at checkout ots$4.00?
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We’ve always grown our own fruit and veges. It’s so nice to be able to avoid these aisles when I do have to go shopping. We also have chooks so get fresh eggs daily. I try most times to use our local butcher I’m all for supporting local businesses and the meat is far superior than the supermarkets.
I buy all my cleaning, dishwasher , bathroom products etc on line in bulk which saves heaps and gets delivered free
You can save lots of money by being more diligent
Why waste your hard earned dollars on supermarkets that mostly offer inferior products.
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I been saying for a long time
WHO says Woolies butter is $10
WHO says cheese is $14
Who says moccona large coffee is. $32
A blue finish fish cleaner Woolies $9.50
Aldi’s $2.79
Hate weekly shopping in Woolies
Love foodland or budget friendly Aldi
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They put stickers saying lowest price.but underneath.its the same and ricdiculousy.high..,tin biscuits gone up ,$2 since Xmas last yr…beyond a joke.
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Lees je Woolworths peanut butter. Up to during covid
$2.60 per jaar
Then $4.00 ( mind you same everyday low price sticker).
Now: $3.60 (lowered price).
You can’t make this stuff up!
Same goes for home brand juice$ was $2 now $2.80 (orange juice went from $2 to $5).
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Absolutely disgusting the way they have price gouged throughout covid and prices never returned to normal
At the height crisps packs 2 for $12. Chocolate bars 3 for $15, everyday items such as milk, butter, eggs, washing powder, hair care, cereal the list goes on and poor farmers suffer at your hands in till CEO s and others. Just poor Greed!
Watching what I now spend and where I spend it.
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I realise its only 2c but I was charged 2c through coles self serve checkout. 2c isn’t even legal tender, are they such tight $%% that they can’t round down as per they should. Absolutely hilarious. Makes no wonder struggling families are stooping to shop lifting to feed their hungry children. Rip offs left, right and centre. I’ve always checked under the so called, ” special ticket”, to see if I am actually saving and now my 11yr old son does the same thing.
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Mark
23 Oct 24
Unfortunuately Woolies Rewards only keeps track of 6 months of receipts and I’ve been receiving digital receipts for a long time now… Maybe that practice should change!
Since I can’t reply directly to this comment, that’s untrue, can still access August last year, you can always give feedback through their app too!
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What can I say! Both were allowed to operate & make a fortune over the last four years. The smaller companies were forced to shut. There is not much else to say. If there is anyone left on this planet that can still think for themselves without having to “Google it” then you will understand what I’m saying.
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Woolworths land grabs should be used as a step towards enforcing there shifty ways. Re .zoned to build housing for low income and fully funded by ww..can you imagine that happening. Actually see it happen. Other why’s there be no real change loop holes abundance .well here’s wishing us a better outcome.
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How Do We Go About Claiming Our Money From Coles I Pay Cash For My Groceries I Shop At Coles Nilly Everyday Cor The Last 8 Years Spending Atleast $300 A week There ?????
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Have always shopped at Coles for years I can’t believe what it has cost for food and especially now the size of products and prices up and down each week on products I requirly buy and once more trying to do our shop on a pension.
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Always shopped at Coles the size of products we are getting have all shrunk. Prices are through the roof. Products I buy all the time go up and down every time I shop plus shopping on a pension so over time it has been difficult trying to get the bill down.
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Coles is still ripping off customers.
The past few weeks has seen Coles own brand of LACTOSE FREE 1 LITRE CARTONS of milk being deliberately out of stock only to raise the regular price from $1.60 up to $1.90 while all other Coles 1 litre CARTONS of milk stay at the $1.60 price. Deliberately taking advantage of those who are LACTOSE INTOLERANT !
Blatant targeting of a necessity consumer product!
It’s criminal behaviour!
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IGA and also the very few Spar stores could be looked at as well, very little difference if any to the majors. Aldi is getting close on selected items as well.
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Mirrors and more mirrors – the supermarket industry has become a veritable funhouse of deception and manipulation, with the two dominant chains engaging in a relentless game of smoke and mirrors to fleece unsuspecting consumers. For decades, these corporate behemoths have perfected the art of bait advertising, luring shoppers in with the promise of rock-bottom prices, only to ratchet them up behind the scenes. Now, with the cost of living crisis squeezing household budgets, the long-suffering public is finally getting a glimpse of the ugly truth. Reluctantly, the toothless ACCC and government agencies have been forced to take action against the price gouging schemes that have enriched the supermarket conglomerates at the expense of their loyal customers. But the audacity of these corporations knows no bounds – not only have they colluded to inflate the price of staples like milk, but they now have the nerve to make shoppers do the work at the checkout, forcing them to scan and bag their own purchases. It’s a brazen display of corporate greed, a twisted funhouse of mirrors where the true costs are hidden from view and the consumer is left holding the bag, quite literally. These supermarket giants have perfected the art of manipulation, twisting and distorting the shopping experience to maximize their own profits, all while feigning concern for the very people they are exploiting. It’s a disturbing glimpse into the dark heart of the retail industry, where the customer is nothing more than a pawn in a game of mirrors and misdirection.
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Its got so bad for us, we can only afford one meal a day. We havent been able to afford fruit for 3 years. We were paying $4 for dog kibble. In 18 months it rose to $10. We no longer have any dogs.
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At my local store Coles take orders online and bill you. Then deliver items but not all of them. The ones they don’t deliver they say are always out of stock. But if you go to the store they are always there. Then they take days to give you your money back and for all we know in the meantime are pocketing interest on that money they took in full but didn’t deliver on. Why isn’t this being investigated properly. I simply don’t believe it’s a supply issue.
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I heard it was the Caramellow Frog that had a significant price fluctuation that was the trigger. Plus we here in the Central Highlands region of Qld. That also causes a land blocking situation. We have 2 Woolworths, a Coles store & an IGA in town. Because of this we have a saturation/ population & that is effectively blocking Aldi from coming into the region.
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