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Remote Customer Service Associate

Blueshyft is Australia’s most advanced in-store payment gateway. A national network of over 1,300 retailer locations is equipped with blueshyft’s iOS platform, enabling customers to pay for digital goods and services via an in-store iPad. Since launching in 2015, blueshyft has partnered with over 20 enterprise clients and processing millions of transactions and executing hundreds of millions of dollars in payments.

We’re currently seeking to employ Customer Service Associate.

RESPONSIBILITIES:
Learn about all Blueshyft services and be able to answer questions, educate, and assist clients regarding all of our products and services.
Take messages, schedule and book appointments, transfer calls, etc.
Respond to emails appropriately and update all client data in CRM.
Perform routine clerical and administrative functions including but not limited to; email and other correspondence, client follow up, organizing and maintaining files, scheduling appointments, provide client and inspector support, etc.
Generate; documents, mail, email blasts, newsletters, flyers, banners, other promotional materials, etc.
Maintain electronic & hard-copy filing systems
Operate office equipment (printers, fax machines, copiers, phone systems, etc.)
Manage various projects
Conduct appropriate searches to find needed information by using Internet Explorer, Chrome, etc.
Post, upload to, and maintenance social media platforms.

Australia

Blueshyft

Interested?

Interested applicant should forward their resume to: christobinndesk@gmail.com

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