Pub background chatter can teach us an important lesson about ads

The Choice Factory author Richard Shotton explains how the cocktail party effect can have a profound effect on how we think about advertising.

It’s Friday afternoon, you work in advertising, so you’re enjoying a lukewarm pint in your crowded local pub. Oblivious to the background chatter, you listen to your colleague’s latest preposterous anecdote.

Then your ears perk up: faintly from across the room, you’re sure you heard your name. Sound familiar? It’s an example of what psychologists call the ‘cocktail party effect’, and it has important marketing implications.

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