Guest post: Time for Nine to start winning back viewers’ trust

In the week that Nine broadcast the ratings turkeys of Dance Your Ass Off and Australia’s Perfect Couple, former staffer Adam Paull says in this guest posting that it is time for the network to start apologising to viewers.

For decades, Channel Nine enjoyed a relationship with the Australian people that the Seven and 0/10 networks could only dream about. Nine logoWhen capital city dwelling members of the Australian public turned their televisions on, practically all of them automatically tuned it to Nine – not because they had the best shows (although more often than not, they did) but because of the trust and the affection for the brand that had built up since they first flicked the switch in 1956. Nine’s logo was one of the most recognised and trusted brands in the land.

In the mid-nineties things began to change. A pay-television platform was introduced, and although it struggled for a decade, it changed the landscape dramatically. The “ethnic” channel, SBS, changed focus and became a serious threat for eye-balls, Channel Seven and even the ABC started to get their act together, and we saw the rise of other distractions like DVDs, game consoles and of course, the Internet.

Nine’s reaction to these threats was to laugh it off. They were after all a ratings juggernaut and the feeling around management circles was that nothing could touch them. There were even “Maintain the Arrogance” stickers produced as a joke for the news division.

Be a member to keep reading

Join Mumbrella Pro to access the Mumbrella archive and read our premium analysis of everything under the media and marketing umbrella.

Become a member

Get the latest media and marketing industry news (and views) direct to your inbox.

Sign up to the free Mumbrella newsletter now.

"*" indicates required fields

 

SUBSCRIBE

Sign up to our free daily update to get the latest in media and marketing.