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Marketing Communications Specialist | Client Retention & Engagement | CBD

CBD | Perm | 70K – 77k inc
Ref: 2879590

Your new company:

Our client is a B2B tech provider and leader in their field, they have been around over 20 years but have kept a start-up mentality and are young at heart. You will join a collaborative marketing team of 9, focusing on the client-retention and engagement part of the business. They have a great training program and achievements are celebrated and rewarded. They list some impressive benefits including Free Platinum gym membership, daily breakfasts/pantry, Friday drinks, games room and daily barista for a social coffee fix! They have a no ego policy, you must be collaborative, bursting with ideas, respectful and overall a positive person.

Your new role:

Reporting into the National Marketing Manager you will;
• Develop and lead the vision for Client communications, focusing on driving client retention, satisfaction and engagement
• Create engaging content for a range of marketing channels such as EDMs, long-form content, blog, e-books, whitepapers, infographics, webinar content, press releases and speeches
• Write and collaborate with a designer to produce product brochures, flyers and video case studies
• Establish close working relationships with Account Managers and Training teams generating ideas and content to solve challenges and enhance the client experience
• Collaborate with the broader marketing team to ensure aligned messaging and amplification

What you will need to succeed:
• 2+ years experience in Marketing Communications, ideally communicating with B2B audiences in the legal or technology sectors
• Outstanding written and verbal communication skills
• Ability to collaborate and build relationships with internal teams
• Proactive and ideas driven, you love working as part of a team
• Tertiary qualification in a related field such as marketing, communications or law
• You love the challenge of getting under the skin of technology and what it can deliver, diving deep into the product offering with a thirst for knowledge
• Understanding of the legal industry preferred but not essential

Apply now so we can discuss the role in more detail
Kahli Fenn


iknowho - get in the know


If this isn’t the role for you, but you are looking for your next career move, get in touch on 02 8925 9200 for a confidential chat, or visit www.iknowho.com.au for a full range of opportunities.



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