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National Administration Officer

National Administration Officer – Fulltime, Immediate Start

We are a leading Educational College offering online, distance education.
We are seeking a highly motivated, driven professional to join our busy Cronulla location.

Salary negotiable.

Key responsibilities:

> Complete student administration tasks
> Answer phone queries
> Service emails
> Service enquiries / leads
> Process student enrolments
> Advise students on policies and processes
> Update and maintain accurate student records
> Issuing transcripts, certificates and student cards
> Preparing lecture rooms, course materials and liaising with the education faculty
> Issue assessments to trainers and assessors
> Provide online trainer support
> Load student exams and assessments
> Assist with RTO compliance
> Assist with additions to scope
> Order student textbooks

Essential Skills & Experience

> Intermediate MS Office skills (Word, Excel, Outlook)
> Quality customer service skills
> Time management and prioritisation skills
> Strong attention to detail
> Ability to solve problems
> Can work effectively unsupervised
> Familiar with Macs
> Have initiative and the ability to think outside the square
> Professional personal presentation

Cronulla, NSW 2230

Australian College


Applications in writing, forward to jaye@australiancollege.edu.au


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