F.Y.I.

Mercerbell makes three senior appointments to digital team

Customer experience agency Mercerbell has made three senior appointments to its digital team, hiring Tom Chillcott as a digital delivery director, Ram Castillo as a digital design lead and Remon Saddik as a technical lead.

The announcement:

MercerBell Grows Digital Team With Three Key Hires

MercerBell has made three senior digital appointments in creative, technology and production, significantly boosting its customer experience credentials.

Tom Chillcott joins as Digital Delivery Director, bringing a wealth of experience in project leadership and digital production. He was previously at Tribal DDB Australia and True Digital UK, and has delivered major digital projects for clients such as Volkswagen, McDonald’s and Westpac.

Ram Castillo comes to the team as Digital Design Lead, bringing award-winning digital design honed on brands such as Qantas, Audi, Coca-Cola, Telstra, Google and Westpac. His extensive agency career includes roles at Ogilvy, DDB, JWT and Lavender. His creative credentials expand beyond the agency world, as an author, podcaster and speaker.

The third new team member is Remon Saddik as Technical Lead, with 15 years experience in front and back end development and design, on both agency and client side. His career includes time at Commbank, Foxtel and VML, where he worked with clients such as BankWest, ASB and Hyundai. At CommBank he oversaw the award-winning website redesign.

Managing Director Julie Dormand said: “Tom, Ram and Remon represent the cream of digital talent in Australia and internationally, and collectively offer our clients unsurpassed customer experience capabilities.

“With these three on board, our digital team is a world-class engine for customer experience design and delivery, and our clients are already excited at the potential they represent.”

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