Meet the bikini-loving, follower-buying, filter-using extra-fraudinary influencers | Mumbrella360 video
The following session from this year's Mumbrella360 conference, lifestyle and news commentator Shelly Horton argues there aren’t enough processes and rules around influencers.
According to Shelly Horton, “an influencer is a someone who has bought 50,000 followers on Instagram and poses in a bikini with a green smoothie.”
“To me influencers, they’re ‘extra-fraudinary’, and there aren’t enough checks and balances on them,” Horton says.
Co-founder and principal of Digby von Muenster Law, Stephen Digby, said there is no distinction between a celebrity, influencer or expert.
“Really influence is all about being able to affect purchasing decisions and those purchasing decisions could be made by anyone.
“It could be a lawyer, who knows, the end effect is being able to affect that purchasing decision,” he says.
Bridget Lorimer, talent manager at chefsINK, proposed a different definition saying you can have crossovers between influencer classifications, however, each type of ‘influencer’ brings different reach to different audiences.
“A celebrity brings you mass reach, they have generally come through traditional media and they have cut through in a very noisy market.
“An influencer is more targeted and some of them have huge followings.
“The experts are more defined, they have the credibility, they’ve worked and studied in an industry so they have earned their reputation,” she says.
Legally, Digby said buying fake followers could “certainly be misrepresentation”.
“There is a real risk of that already because you are representing something and encouraging a commercial decision based on things that are untrue,” Digby continued.
In light of the issue,Magnum & Co’s Aaron Crowther said agencies and brands using influencers needed to do their due diligence.
“It is being upfront about costs, expectations, people don’t shirk at the idea of paying money, as long as its got a good business case.”
At the conclusion of the session Horton posed a question to the panel and asked how brands and agencies can improve the levels of collaboration between influencers, celebrities and experts.
“Be damn clear about your expectations and objectives, and realise that not all influencers are created equal, nor are all brands at the same point in their journey, so take a longer-term strategic view,” Crowther said.
“Start at the end, don’t start at the beginning of what or who you are, start at the end of what you want,” Digby von Muenster Law’s Digby said.
“Right fit, clear brief, transparency of communication and flexibility because things will inevitably go wrong,” Simone Landes, founder and director of The Lifestyle Suite said.
“Understand exactly what you want, understand what you are going into, understand how long you want a relationship and make that relationship work,” Lorimer said.
The main spruikers to be wary of are those that tell you all you need to do is influencer marketing.
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Be wary – a lot of influencers call themselves ‘experts’. Who are they really? What were they yesterday?
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Marketers using influencers really need to remember that not only can you purchase followers, you can also purchase comments –
people who will post “you look great babe”, “Wow” and so on underneath your posts.
You can buy a load of these comments for as little as $10.
Some of these so-called Australian “influencers” have numbers that would be literally impossible for them to get on social media alone – unless they’d purchased them.
Just saying.
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There is a lot of truth in this but please don’t tar all influencers with the same brush. And yes PRs need to be far more diligent, oh and stop expecting free promotion.
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Why does this surprise people…
Two things:
Anyone who is going to use easily to manipulate numbers to determine how much money they are going to give someone is always going to get caught out. People cheat. You’re just making it easy.
Popularity != influence and I’m baffled as to how it has become so blurred. Maybe as a few people have comment, we’re just lazy or niave and just want to look at numbers and not do our research.
We have some amazing small and large influencers in evey industry, but you’re never going to find them looking at follower counts.
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